Everything guests and venues usually ask

They scan the QR code on the table with their own phone, choose children or adults, choose a game, and play. No app, no account.

No. There's one code per table, and behind it are all the games you've enabled. A code per game would mean you'd have to replace cards every time the selection changes.

Not for the games; guests play on their own phone. Only for the order button do you need a PC with a receipt printer.

No. Every game explains itself on screen, and the guest starts on their own. Your staff won't notice anything except that tables stay longer.

Within an afternoon. Sign up, enter tables, download and print QR cards.

Playing solo means having your own score on your own phone. Playing together at the table is one game for the whole group. A venue tournament runs across the entire business: everyone who participates is on the same leaderboard.

Yes. When scanning, the guest chooses children or adults, and after that only games matching that choice appear.

Yes, and they're added automatically. You don't have to do anything for it and pay nothing extra.

Yes. Per business, you set which games guests get to see.

No, and that's a deliberate choice. The button is called 'I want to order' and calls staff to the table; what's ordered is heard there. A guest who submits their entire order no longer talks to your staff.

Windows software that runs on a PC in the venue and sends the call from a table to your receipt printer. That's all it does.

Yes, via USB. The printer you already have connected at the register usually works fine; Bridge finds it as soon as it's turned on, and you print a test receipt before a guest is seated at the table.

Yes, via a fixed IP address on your network. You can connect several and set per printer which receipts go there.

That's the question we get most often, and the answer lies in the length. A round takes two to five minutes and is meant for the gap between ordering and serving. Table-versus-table and playing together on one phone are specifically made to get guests talking to each other instead of each scrolling on their own.

No. There's nothing to prepare, hand out, or clean up. The QR code is on the table and the guest does the rest. Your staff only notices it when a guest orders an extra drink through the game.

Guests play on their own mobile connection; your wifi isn't needed. The games are built to be lightweight, precisely because a basement or a terrace rarely has good reception.

Yes. In the customer portal you can turn games on or off individually, and this takes effect immediately on all tables. You can also decide per game whether it suits your venue.

Guests don't have an account and only enter a nickname. We don't store names, email addresses, or phone numbers of your guests. What we do store and why is explained in the privacy statement.

Afterwards, a guest can leave their email address and receives one invitation. Their response comes to you, not to a public platform.

You can, but the treat is deliberately kept separate from the score. Buying feedback gets you feedback you learn nothing from.

No. Those who are satisfied are asked if they also want to share it publicly; that's voluntary and it never happens automatically. Steering who is and isn't allowed to leave a review is against the rules of every platform.

Yes, with a widget. You decide what becomes visible; an incoming review doesn't automatically appear on it.

No. You download them as a PDF in A5 or A6 and print them yourself. Holders and printing aren't included: every venue has different tables.

With Start and Professional, you choose a preselected design with your own logo. With Complete and Holiday Parks, you supply a fully custom sign design.

Print it again. The code stays the same and remains valid.

It runs in a browser on any screen with a connection and shows today's, this week's, and this month's rankings. You don't need any extra device for it.

Never. Their scores don't count for the public board, not even in demos or screenshots. This isn't a setting you can turn on.

Yes, with Complete and Holiday Parks. Your own questions, your own evening, and prizes for 1st, 2nd, and 3rd place.

At the end of a tournament, a winner's receipt prints out, if you've connected Bridge. Otherwise it's shown on the scoreboard.

No, from no one. Not even from TablePlay itself: if a guest shares their score, that image shows your venue's name, not ours.

It's only used for the review invitation they requested themselves. No newsletter, no resale.

Within the European Union. There's a data processing agreement, and it's included with the subscription.

No. There's no advertising tracking and nothing is shared with advertisers.

Yes, with Complete and Holiday Parks. You invite locations, each manager gets their own dashboard, and you keep the central overview.

No. Those remain with the central overview.

As soon as there are multiple guest areas within one park or resort and play happens all day long. The difference with Complete isn't the number of tables - both are unlimited - but the scale and the zones.

Holiday parks generally use TablePlay much more intensively than a restaurant or hotel. A holiday park is active almost 24 hours a day, often has multiple hospitality locations, and can deploy TablePlay not only in restaurants, cafés, and terraces, but also via QR codes in the rental accommodations. As a result, many more guests can play simultaneously during a much larger part of the day, resulting in significantly more game traffic, sessions, and load on our servers than at a regular hospitality location. To reliably deliver that extra capacity, availability, and scale, a separate rate applies to holiday parks.

The first hundred venues per country play free for twelve months, without payment details and without automatic renewal. Around month eleven, you receive an invoice for the first paid month; by paying, you choose to continue.

You'll be notified well in advance. If you want to continue, your package's monthly fee starts. If you want to stop, you cancel and it simply stops. There's no automatic renewal.

If the founder spots in your country have been filled, you start with thirty days free. Upon registration, an invoice for the first paid month is created, which you pay within those thirty days or set up via automatic direct debit.

No. No connection fees, no installation fees, and no costs for the QR signs; you print those yourself. You only pay your package's monthly fee.

Yes. You cancel in the portal and pay until the end of the current month.

Yes. Each location has its own subscription, tailored to the number of tables there.