Privacy Statement TablePlay
Processing of personal data of website visitors, business
customers and restaurant guests
TablePlay by Jimani
Jimani B.V.
Albert Plesmanweg 122, 4462 GC Goes
KvK 91644453 - VAT NL865722729B01
support@tableplay.online
Version 1.0
Last updated: 10 July 2026
Legal review note
This document has been prepared for business use by TablePlay. Have the final publication, international
application, current suppliers, technical set-up and country-specific rules reviewed periodically by legal counsel.
Table of contents
1. General scope and applicability
2. Identity of the provider
3. Privacy-related roles
4. Categories of personal data
5. Source of data
6. Purposes and legal grounds
7. Game data and visibility
8. Minors
9. Artificial intelligence
10. Automated processing
11. Recipients and suppliers
12. International transfers
13. Retention periods
14. Security
15. Cookies and advertising
16. Email communication
17. Rights of data subjects
18. Requests from restaurant guests
19. Complaints
20. Obligations of business customers
21. California
22. Additional international provisions
23. External services
24. Amendments
25. Contact
Privacy Statement TablePlay
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1. General scope and applicability
This privacy statement applies to every processing of personal data that takes place in connection with
the development, operation, security, support, analysis and commercial provision of TablePlay, including
the website, the business customer portal, the QR-based game environment, administrative
functionalities, communication channels and related services.
TablePlay enables businesses, including restaurants, cafés, terraces and other hospitality establishments, to
offer interactive table games to guests. Guests can scan a QR code linked to a table or location and
participate, using a temporary nickname, in games, table competitions and temporary
leaderboards.
This statement applies, depending on the actual relationship, to website visitors, business customers and their
contact persons, users of the customer portal, restaurant guests and players, persons who contact
TablePlay, and recipients of business or commercial communications.
2. Identity of the provider
TablePlay is offered under the product and trade name TablePlay by Jimani by Jimani B.V.,
established at Albert Plesmanweg 122, 4462 GC Goes, the Netherlands, registered under KvK number
91644453 and VAT identification number NL865722729B01.
For privacy questions, objections, complaints and requests, please contact
support@tableplay.online. As at the time of this version, TablePlay has not formally appointed a data protection
officer.
3. Privacy-related roles
3.1 TablePlay as controller
TablePlay is an independent controller for, among other things, website visits, registration and management
of business accounts, subscriptions, payments, invoicing, support, business marketing, platform security,
fraud prevention, technical logging, statutory administration, legal protection, general product analysis and
anonymised benchmarks.
3.2 The business customer as controller
The restaurant or other business customer may be controller for the decision to offer TablePlay to
guests, the placement of QR codes, the deployment of screens and leaderboards within the venue, its
own provision of information to guests, and any independent use of statistics or promotional data.
3.3 TablePlay as processor
Insofar as TablePlay processes restaurant-related game data solely on behalf of a business customer, TablePlay
may act as a processor. This may include temporary nicknames, table identifiers, answers, scores, sessions
and restaurant-related dashboard information. The further relationship is governed by the
data processing agreement.
4. Categories of personal data
4.1 Website visitors
When visiting the website, IP address, date and time, pages visited, referring source, browser,
operating system, device type, screen size, language setting, general location, cookie preferences,
session data, error and performance data and - subject to consent - advertising and conversion data may be
processed.
Privacy Statement TablePlay
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4.2 Business accounts
Upon registration and account management, the name of the contact person, company name, email address,
telephone number, address, postcode, city, country, VAT number, KvK or local registration number, website,
company logo, language and country settings, number of tables, subscription information, price and currency,
account status, role, rights, registration data, last login and relevant security history may be processed.
Passwords are not stored as readable text but are protected using appropriate authentication and
hashing technologies.
4.3 Payment and invoicing data
For payments, the following may be processed: Stripe customer number, subscription status, invoice numbers,
invoice amounts, currency, payment status, payment method, payment history, last four digits of a payment
card, card type, IBAN where relevant, outstanding amounts and information regarding trial or Founder
periods.
Full card numbers and security codes are, in principle, processed directly by Stripe.
4.4 Contact, support and sales
When someone makes contact, the following may be processed: name, email address, telephone number,
company name, position, subject, content and date of the communication, previous correspondence, technical
information, interest in TablePlay and internal follow-up status.
4.5 Restaurant guests and players
During a game session, the following may be processed: a temporary nickname, table number or unique table
ID, restaurant, game choice, game mode, answers, game progress, score, win or loss, ranking, date, time,
session ID, language selection and necessary technical data.
A guest does not need to provide an account, email address, telephone number, date of birth or real name.
Because a nickname in a restaurant context may sometimes be indirectly identifiable, TablePlay treats this as
pseudonymous and potentially identifiable information.
Players are requested not to use their real or full name as a nickname.
4.6 Technical and security data
For reliability and security purposes, the following may be processed: IP addresses, timestamps, browser and
device data, server logs, session data, login attempts, error messages, suspicious activity, technical identifiers
and data for abuse or fraud investigation.
4.7 Special categories of personal data
TablePlay does not intend to systematically process special categories of personal data, criminal-record data or
other sensitive personal data. Users should not include such information in nicknames, games, free-text fields
or support messages. Sensitive data received unintentionally may be deleted or shielded from access.
5. Source of data
Data may be obtained directly from the data subject, via a business customer, via registration and contact
forms, via the customer portal, during game sessions, via cookies, via hosting and security providers, via
Stripe, via advertising platforms following consent, and from publicly available business sources.
TablePlay Privacy Statement
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6. Purposes and legal bases
TablePlay only processes personal data where a valid legal basis exists for doing so. Depending on the
processing activity, this may be the performance of a contract, pre-contractual measures, a legal obligation, a
legitimate interest, consent or another applicable basis.
6.1 Performance of the service
Data are used for account registration, authentication, linking of tables and QR codes, running of games,
calculation of scores, temporary leaderboards, dashboards, language settings, subscriptions and support. The
legal basis is, in principle, the performance of the contract or a pre-contractual measure.
6.2 Payment and administration
Data are used for payments, invoices, subscriptions, accounts receivable management, tax administration and
audits. The legal basis is the contract, a legal obligation and, where applicable, a legitimate business interest.
6.3 Contact and support
Data are used to handle questions, complaints, demo requests, onboarding, technical issues and privacy
requests.
6.4 Security and abuse prevention
Technical data are processed for account security, fraud prevention, attack detection, protection of scores,
evidence in the event of incidents and continuity. This is based on the legitimate interest in a secure and
reliable service.
6.5 Analysis and product improvement
Data may be used for usage statistics, popularity of games, troubleshooting, capacity planning, general
benchmarks and development. Where possible, data are anonymised or aggregated. Non-essential tracking is
only applied following the required consent.
6.6 Marketing
Business contact details may be used for news, new games, upgrades, promotions and relevant services.
Consent is used for this purpose where required; in other cases, an existing customer relationship or
legitimate interest may form the legal basis. Opting out is possible via the unsubscribe link or
support@tableplay.online.
7. Game data and visibility
Nicknames, scores, and results may be visible on the player's device, to the player's own table, to other
participating tables within the same restaurant, on a screen in the restaurant, and in the restaurant
dashboard.
This data is not published on the internet by default, shared between restaurants, used for a persistent
player profile, personalised advertisements, or structural prediction of individual preferences. Active
nicknames and leaderboards are visible for a maximum of one day. Underlying data may be retained for
the period specified below.
TablePlay Privacy Statement
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8. Minors
TablePlay may be used by families and children. No personal account is required for regular play. TablePlay
does not ask children for a full name, email address, telephone number, date of birth, address, school, or
photograph.
Children are not structurally personally tracked or commercially approached on the basis of individual
game behaviour. Parents or legal representatives may request investigation or deletion via
support@tableplay.online.
9. Artificial intelligence
TablePlay may use AI services for translation, support assistance, game questions, classification, quality
improvement, and product development. TablePlay does not intend to use directly identifiable guest data
for the general training of public AI models.
With external AI services, the amount of information is limited as much as possible, and data is
anonymised, pseudonymised, or summarised where possible.
10. Automated processing
TablePlay does not apply exclusively automated decision-making regarding restaurant guests that has legal
or similarly significant effects for them. Business Accounts may, in the event of non-payment, be
automatically restricted, blocked, or terminated on the basis of objective payment data. The customer may
request human reassessment.
11. Recipients and suppliers
Personal data may, to the extent necessary and lawful, be processed by or shared with Vercel for hosting,
Supabase for database and authentication, Stripe for payments, Twilio SendGrid for email, Google services
for analytics and advertising, Meta and LinkedIn for marketing measurement following consent, any AI
suppliers, and professional advisers or competent authorities.
In the event of a reorganisation, investment, merger, sale, or acquisition, data may be shared with involved
parties and advisers subject to appropriate confidentiality.
12. International transfers
The primary environment is hosted in a European region to the extent technically arranged. However,
international suppliers may process or make data accessible outside the European Economic Area.
Where required, TablePlay uses adequacy decisions, standard contractual clauses, data processing
agreements, and additional technical or organisational measures.
13. Retention periods
Personal data is not retained for longer than necessary, subject to legal obligations, outstanding payments,
fraud investigation, security incidents, or legal claims.
• Business Account data: for the duration of the active Account and a maximum of one year after
termination, unless a longer period is necessary.
• Invoices and tax records: at least seven years.
• Active guest nicknames and leaderboards: visible for a maximum of one day.
TablePlay Privacy Statement
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• Game sessions, nicknames in technical sessions, scores, and results: a maximum of one year, after
which they will be deleted or anonymised.
• Technical and security logs: a maximum of one year, subject to incidents or disputes.
• Contact, sales, and support data: a maximum of one year after the last relevant contact or handling.
• Incomplete registrations: a maximum of one year.
• Marketing data: until unsubscription, objection, or the end of relevance; a suppression record may be
retained for longer.
• Backups: in principle, a maximum of one month.
• Anonymised or sufficiently aggregated data: for as long as it no longer qualifies as personal data.
14. Security
TablePlay takes appropriate technical and organisational measures, including HTTPS/TLS, hashed
passwords, authorisation, separated restaurant accounts, Supabase Row Level Security where applicable,
logging, restricted administrative rights, backups, monitoring, and agreements with suppliers.
No digital service can guarantee absolute security. Incidents are investigated and, where legally required,
reported to the supervisory authority and the data subjects concerned.
15. Cookies and advertising
Necessary techniques may be used for login, session security, language selection and cookie preferences.
Analytical and marketing techniques, including Google Analytics, Google Ads, Meta Pixel and LinkedIn Insight
Tag, are only activated after consent insofar as legally required. Preferences may be changed via Cookie
settings.
16. E-mail communication
TablePlay sends necessary messages regarding registration, security, invoices, subscriptions, changes and
support. It may not always be possible to unsubscribe from such communication for as long as an Account or
legal obligation exists. One may unsubscribe from commercial messages.
17. Rights of data subjects
Depending on the applicable legislation, data subjects may have the right to information, access, correction,
erasure, restriction, portability, objection, withdrawal of consent, objection to direct marketing, human review
and lodging a complaint.
Requests may be sent to support@tableplay.online. TablePlay may request reasonable identification and will,
in principle, respond within one month. Rights are not absolute and may be limited by legal obligations, rights
of third parties, evidentiary interests or statutory exceptions.
18. Requests from restaurant guests
Because restaurant guests generally do not have a personal Account, TablePlay cannot always determine which
session belongs to which person. For investigation purposes, information may be requested regarding
restaurant, location, table, date, time, nickname, game and session context.
Where it is not sufficiently plausible that data relates to the requester, such data will not be provided.
TablePlay may involve the restaurant where it is the controller for the relevant processing.
Privacy Statement TablePlay
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19. Complaints
Complaints may first be submitted via support@tableplay.online. Data subjects retain the right to lodge a
complaint with the competent privacy supervisory authority. For the Netherlands, this is the Autoriteit
Persoonsgegevens.
20. Obligations of business customers
Business customers should use TablePlay in a privacy-friendly manner. They may not require guests to use
real names, must not include sensitive data in games, must not engage in unauthorised profiling, must not
apply unlawful marketing and must not share administrative access with unauthorised persons.
They are responsible for information provided to guests, account security, correct display of leaderboards,
local legislation and their own marketing.
21. Additional information for California
Insofar as Californian privacy legislation applies, categories such as identification data, account data, internet
data, commercial data, payment data, general location and pseudonymous game data may be processed.
TablePlay does not sell personal data in exchange for direct payment. Certain advertising techniques may
qualify as sharing under Californian legislation. Where applicable, residents may request access, correction,
erasure and objection to sale or sharing. Objection may be made via Cookie settings or
support@tableplay.online.
22. Additional international provisions
For individuals in, among other places, the United Kingdom, Switzerland, Canada, Brazil, Australia, Türkiye
and China, local additional rights may apply, including information, access, correction, erasure, restriction,
portability, objection, withdrawal of consent and lodging a complaint with a local supervisory authority.
TablePlay handles requests in accordance with the law applicable to the specific processing concerned.
23. External services
The website and services may refer to services provided by third parties. TablePlay is not responsible for the
privacy practices of external parties over which it has no control. Users should consult the privacy information
of those parties.
24. Changes
TablePlay may amend this statement in the event of changes to services, technology, suppliers, legislation,
retention periods or international activities. The current version is published on the website. In the event of
material changes, business customers may be additionally informed.
25. Contact
TablePlay by Jimani - Jimani B.V. - Albert Plesmanweg 122 - 4462 GC Goes - The Netherlands - Chamber of
Commerce (KvK) 91644453 - VAT NL865722729B01 - support@tableplay.online.
Privacy Statement TablePlay
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