This text is a translation of the Dutch version. In the event of any discrepancy between the translation and the Dutch original, the Dutch version shall prevail. This agreement is governed by Dutch law.
We process account data, restaurant data, contact details, billing data, support messages and technical logs required to deliver TablePlay securely.
Where possible, game data is linked to table sessions rather than to directly identifiable guests.
For creating accounts, displaying and securing QR codes, billing, support, misuse prevention, troubleshooting and improving the service.
Data is not retained longer than necessary for delivery, administration, security and legal obligations. Support and invoice data may be retained longer for administration and evidentiary purposes.
For privacy questions, a customer can contact us via support@tableplay.online. For formal privacy requests, TablePlay may request additional verification.
TablePlay by Jimani Jimani B.V. Albert Plesmanweg 122, 4462 GC Goes KvK 91644453 - Btw NL865722729B01 support@tableplay.online
Version 1.0 Last updated: 10 July 2026
Legal review note This document has been prepared for business use by TablePlay. Have the final publication, international application, current suppliers, technical set-up and country-specific rules periodically reviewed by legal counsel.
Table of contents 1. General scope and applicability 2. Identity of the provider 3. Roles under privacy law 4. Categories of personal data 5. Source of data 6. Purposes and legal bases 7. Game data and visibility 8. Minors 9. Artificial intelligence 10. Automated processing 11. Recipients and suppliers 12. International transfers 13. Retention periods 14. Security 15. Cookies and advertising 16. Email communication 17. Rights of data subjects 18. Requests from restaurant guests 19. Complaints 20. Obligations of business customers 21. California 22. Additional international provisions 23. External services 24. Amendments 25. Contact
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1. General scope and applicability This privacy statement relates to any processing of personal data that takes place in connection with the development, operation, security, support, analysis and commercial provision of TablePlay, including the website, the business customer portal, the QR-based gaming environment, administrative functionalities, communication channels and related services. TablePlay enables businesses, including restaurants, cafés, terraces and other hospitality establishments, to offer interactive table games to guests. Guests can scan a QR code linked to a table or location and, using a temporary nickname, participate in games, table competitions and temporary leaderboards. Depending on the actual relationship, this statement applies to website visitors, business customers and their contact persons, users of the customer portal, restaurant guests and players, persons who make contact and recipients of business or commercial communications.
2. Identity of the provider TablePlay is offered under the product and trade designation TablePlay by Jimani by Jimani B.V., having its registered office at Albert Plesmanweg 122, 4462 GC Goes, the Netherlands, registered under KvK number 91644453 and VAT identification number NL865722729B01. For privacy-related questions, objections, complaints and requests, please contact support@tableplay.online. At the time of this version, TablePlay has not formally appointed a data protection officer.
3. Roles under privacy law 3.1 TablePlay as controller TablePlay is an independent controller for, among other things, website visits, registration and management of business accounts, subscriptions, payments, invoicing, support, business marketing, platform security, fraud prevention, technical logging, statutory record-keeping, legal protection, general product analysis and anonymised benchmarks.
3.2 The business customer as controller The restaurant or other business customer may be the controller for the decision to offer TablePlay to guests, the placement of QR codes, the use of screens and leaderboards within the location, its own provision of information to guests and any independent use of statistics or promotional data.
3.3 TablePlay as processor Insofar as TablePlay processes restaurant-specific game data solely on behalf of a business customer, TablePlay may act as a processor. This may include temporary nicknames, table identifiers, answers, scores, sessions and restaurant-specific dashboard information. The further relationship is governed by the data processing agreement.
4. Categories of personal data 4.1 Website visitors When visiting the website, IP address, date and time, pages visited, referring source, browser, operating system, device type, screen size, language setting, general location, cookie preferences, session data, error and performance data and - subject to consent - advertising and conversion data may be processed.
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4.2 Business accounts Upon registration and account management, the contact person's name, business name, email address, telephone number, address, postcode, city, country, VAT number, KvK or local registration number, website, company logo, language and country settings, number of tables, subscription information, price and currency, account status, role, permissions, registration data, last login and relevant security history may be processed. Passwords are not stored as plain text, but are protected using appropriate authentication and hashing techniques.
4.3 Payment and invoice data For payments, the Stripe customer number, subscription status, invoice numbers, invoice amounts, currency, payment status, payment method, payment history, last four digits of a payment card, card type, IBAN where relevant, outstanding amounts and data regarding trial or Founder periods may be processed. Full card numbers and security codes are in principle processed directly by Stripe.
4.4 Contact, support and sales When someone makes contact, name, email address, telephone number, company name, position, subject, content and date of the communication, prior correspondence, technical information, interest in TablePlay and internal follow-up status may be processed.
4.5 Restaurant guests and players During a game session, a temporary nickname, table number or unique table ID, restaurant, game selection, game mode, answers, game progress, score, win or loss, ranking, date, time, session ID, language selection and necessary technical data may be processed. A guest is not required to provide an account, email address, telephone number, date of birth or real name. Because a nickname in a restaurant context can sometimes be indirectly identifiable, TablePlay treats this as pseudonymous and potentially identifiable information. Players are requested not to use a real or full name as a nickname.
4.6 Technical and security data For reliability and security purposes, IP addresses, timestamps, browser and device data, server logs, session data, login attempts, error messages, suspicious activities, technical identifiers and data for misuse or fraud investigation may be processed.
4.7 Special categories of personal data TablePlay does not intend to systematically process special categories, criminal or other sensitive personal data. Users should not include such information in nicknames, games, free text fields or support messages. Sensitive data received unintentionally may be deleted or restricted.
5. Source of data Data may be obtained directly from the data subject, via a business customer, via registration and contact forms, via the customer portal, during game sessions, via cookies, via hosting and security providers, via Stripe, via advertising platforms following consent, and from public business sources.
Privacy Statement TablePlay
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6. Purposes and legal grounds TablePlay processes personal data only where a valid legal ground exists for doing so. Depending on the processing, this may be the performance of an agreement, pre-contractual measures, a statutory obligation, a legitimate interest, consent or another applicable ground.
6.1 Performance of the services Data is used for account registration, authentication, linking of tables and QR codes, execution of games, calculation of scores, temporary leaderboards, dashboards, language settings, subscriptions and support. The ground is in principle the performance of the agreement or a pre-contractual measure.
6.2 Payment and administration Data is used for payments, invoices, subscriptions, accounts receivable management, tax administration and controls. The ground is the agreement, a statutory obligation and, where applicable, a legitimate business interest.
6.3 Contact and support Data is used to handle questions, complaints, demo requests, onboarding, technical problems and privacy requests.
6.4 Security and misuse prevention Technical data is processed for account security, fraud prevention, detection of attacks, protection of scores, evidence in the event of incidents and continuity. This is based on the legitimate interest in a safe and reliable service.
6.5 Analysis and product improvement Data may be used for usage statistics, popularity of games, error resolution, capacity planning, general benchmarks and development. Where possible, data is anonymised or aggregated. Non-essential tracking is only applied following the required consent.
6.6 Marketing Business contact data may be used for news, new games, upgrades, promotions and relevant services. Consent is used for this purpose where required; in other cases, an existing customer relationship or legitimate interest may form the ground. Opting out is possible via the unsubscribe link or support@tableplay.online.
7. Game data and visibility Nicknames, scores and results may be visible on the player's device, to the relevant table, to other participating tables within the same restaurant, on a screen in the restaurant and in the restaurant dashboard. This data is not published publicly on the internet by default, shared between restaurants, used for a persistent player profile, personalised advertisements or structural prediction of individual preferences. Active nicknames and leaderboards are visible for a maximum of one day. Underlying data may be retained for the period specified below.
Privacy Statement TablePlay
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8. Minors TablePlay may be used by families and children. No personal account is required for regular play. TablePlay does not ask children for a full name, e-mail address, telephone number, date of birth, address, school or photo. Children are not structurally tracked on a personal basis or commercially approached on the basis of individual game behaviour. Parents or legal representatives may request investigation or deletion via support@tableplay.online.
9. Artificial intelligence TablePlay may use AI services for translation, support assistance, game questions, classification, quality improvement and product development. TablePlay does not intend to use directly identifiable guest data for the general training of public AI models. Where external AI services are used, the amount of information is limited as much as possible and data is anonymised, pseudonymised or aggregated where possible.
10. Automated processing TablePlay does not apply exclusively automated decision-making concerning restaurant guests that has legal or similarly significant effects for them. Business Accounts may, in the event of non-payment, be automatically restricted, blocked or terminated on the basis of objective payment data. The customer may request human review.
11. Recipients and suppliers Personal data may, insofar as necessary and lawful, be processed by or shared with Vercel for hosting, Supabase for database and authentication, Stripe for payments, Twilio SendGrid for e-mail, Google services for analytics and advertising, Meta and LinkedIn for marketing measurement following consent, any AI suppliers and professional advisers or competent authorities. In the event of a reorganisation, investment, merger, sale or acquisition, data may be shared, subject to appropriate confidentiality, with the parties and advisers involved.
12. International transfer The primary environment is, insofar as technically arranged, hosted in a European region. International suppliers may, however, process or access data outside the European Economic Area. Where required, TablePlay uses adequacy decisions, standard contractual clauses, data processing agreements and additional technical or organisational measures.
13. Retention periods Personal data is not retained for longer than necessary, subject to statutory obligations, outstanding payments, fraud investigations, security incidents or legal claims. • Business Account data: for the duration of the active Account and up to a maximum of one year after termination, unless a longer period is necessary. • Invoices and tax records: at least seven years. • Active guest nicknames and leaderboards: visible for a maximum of one day.
Privacy Statement TablePlay
Page 6 of 8 • Game sessions, nicknames in technical sessions, scores and results: a maximum of one year, after which they are deleted or anonymised. • Technical and security logs: a maximum of one year, subject to incidents or disputes. • Contact, sales and support data: a maximum of one year after the last relevant contact or handling. • Incomplete registrations: a maximum of one year. • Marketing data: until unsubscription, objection or the end of relevance; a suppression record may be retained for longer. • Backups: in principle a maximum of one month. • Anonymised or sufficiently aggregated data: for as long as it no longer qualifies as personal data.
14. Security TablePlay takes appropriate technical and organisational measures, including HTTPS/TLS, hashed passwords, authorisation, separated restaurant accounts, Supabase Row Level Security where applicable, logging, restricted administrative rights, backups, monitoring and agreements with suppliers. No digital service can guarantee absolute security. Incidents are investigated and, where legally required, reported to the supervisory authority and the individuals concerned.
15. Cookies and advertising Necessary techniques may be used for logging in, session security, language selection and cookie preferences. Analytical and marketing techniques, including Google Analytics, Google Ads, Meta Pixel and LinkedIn Insight Tag, are, to the extent legally required, only activated after consent has been given. Preferences can be changed via Cookie settings.
16. Email communication TablePlay sends necessary messages regarding registration, security, invoices, subscriptions, changes and support. Such communication cannot always be unsubscribed from as long as an Account or a legal obligation exists. One may unsubscribe from commercial messages.
17. Rights of data subjects Depending on the applicable legislation, data subjects may have the right to information, access, correction, erasure, restriction, portability, objection, withdrawal of consent, objection to direct marketing, human review and lodging a complaint. Requests can be sent to support@tableplay.online. TablePlay may request reasonable identification and will in principle respond within one month. Rights are not absolute and may be limited by legal obligations, rights of third parties, evidentiary interests or statutory exceptions.
18. Requests from restaurant guests Because restaurant guests generally do not have a personal Account, TablePlay cannot always determine which session belongs to which person. For investigation purposes, information may be requested regarding restaurant, location, table, date, time, nickname, game and session context. Where it is not sufficiently plausible that data relates to the requester, such data will not be provided. TablePlay may involve the restaurant where the restaurant is the data controller for the relevant processing.
Privacy Statement TablePlay
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19. Complaints Complaints can first be submitted via support@tableplay.online. Data subjects retain the right to lodge a complaint with the competent privacy supervisory authority. For the Netherlands, this is the Autoriteit Persoonsgegevens.
20. Obligations of business customers Business customers should use TablePlay in a privacy-friendly manner. They may not require guests to use real names, must not include sensitive data in games, must not engage in unauthorised profiling, must not engage in unlawful marketing and must not share administrative access with unauthorised persons. They are responsible for information provided to guests, account security, correct display of leaderboards, local legislation and their own marketing.
21. Additional information for California To the extent Californian privacy legislation applies, categories such as identification data, account data, internet data, commercial data, payment data, general location and pseudonymous game data may be processed. TablePlay does not sell personal data for direct payment. Certain advertising techniques may qualify as sharing under Californian legislation. Where applicable, residents may request access, correction, erasure and object to the sale or sharing of their data. Objection can be made via Cookie settings or support@tableplay.online.
22. Additional international provisions For individuals in, among others, the United Kingdom, Switzerland, Canada, Brazil, Australia, Turkey and China, local additional rights may apply, including information, access, correction, erasure, restriction, portability, objection, withdrawal of consent and lodging a complaint with a local supervisory authority. TablePlay handles requests in accordance with the law applicable to the specific processing concerned.
23. External services The website and services may refer to services provided by third parties. TablePlay is not responsible for the privacy practices of external parties over which it has no control. Users should consult the privacy information of those parties.
24. Changes TablePlay may amend this statement in the event of changes in services, technology, suppliers, legislation, retention periods or international activities. The current version is published on the website. In the event of material changes, business customers may be additionally informed.
25. Contact TablePlay by Jimani - Jimani B.V. - Albert Plesmanweg 122 - 4462 GC Goes - The Netherlands - Companies Register No. 91644453 - VAT No. NL865722729B01 - support@tableplay.online.
Privacy Statement TablePlay
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