General Terms and Conditions TablePlay With price, subscription, Founder, cancellation, refund, usage, coupon, complaints and intellectual property terms

TablePlay by Jimani Jimani B.V. Albert Plesmanweg 122, 4462 GC Goes KvK 91644453 - VAT NL865722729B01 support@tableplay.online

Version 1.0 Last updated: 10 July 2026

Legal review note This document has been prepared for business use by TablePlay. Have the final publication, international application, current suppliers, technical setup and country-specific rules periodically reviewed by legal counsel.

Table of contents Part I - General provisions Part II - Price and subscription terms Part III - Founder offer Part IV - Invoicing and payment Part V - Cancellation and account termination Part VI - Cancellation and refund Part VII - Acceptable Use Policy Part VIII - Coupons and restaurant promotions Part IX - Intellectual property Part X - Privacy Part XI - Liability Part XII - Force majeure Part XIII - Complaints procedure Part XIV - Confidentiality Part XV - Amendments Part XVI - Final provisions

General Terms and Conditions TablePlay

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Part I - General provisions Article 1 - Identity and business applicability TablePlay is offered by Jimani B.V., trading under the name TablePlay by Jimani, Albert Plesmanweg 122, 4462 GC Goes, the Netherlands, KvK 91644453, VAT NL865722729B01 and support@tableplay.online. The counterparty that registers, takes out a subscription or uses the Service is referred to as the Client. These terms are intended exclusively for agreements entered into in the exercise of a profession or business. By registering, the Client declares that it is acting in a business capacity and is authorised to represent the business concerned. If, notwithstanding the foregoing, mandatory consumer law applies, that law shall prevail over any conflicting provisions.

Article 2 - Definitions • Account: the secure digital environment of the Client. • Subscription: the periodic right of use to the Service. • Service: the digital game, QR, dashboard, statistics, management and support functionalities. • Founder offer: the temporary arrangement whereby accepted new clients pay no regular subscription fees for a maximum of twelve months. • Guest: a person who plays via a QR code or other access method. • Client Data: data, logos, settings and content entered by or on behalf of the Client. • Location: the business location where TablePlay is used. • Agreement: the contractual relationship, including these terms, the order and the data processing agreement. • Package: the chosen subscription variant. • Platform: the websites, applications, APIs, databases, dashboards and game environments. • Game Data: nicknames, table IDs, games, answers, scores, results and session data.

Article 3 - Applicability and order of precedence These terms apply to offers, registrations, trial periods, promotions, Subscriptions and other performances of TablePlay. Terms and conditions of the Client are expressly rejected. The terms are made available prior to or during registration in a manner that permits storage and consultation. Electronic acceptance, Account activation or actual use shall constitute agreement. In the event of conflict, the following order shall apply: a separately signed contract, then the data processing agreement for privacy matters, then the order or registration confirmation, then these terms and thereafter other website information. Manifest typographical, calculation, translation, programming and publication errors shall not bind TablePlay.

Article 4 - Formation and verification The Agreement is formed upon completion and activation of registration, written confirmation, signature or actual performance with the Client's consent. TablePlay may verify business, contact, payment and verification data and may refuse or postpone a registration in the event of inaccuracy, doubt as to authority to represent, fraud, duplicate promotion, prior serious breach, impossibility of delivery or prohibited use. The Client warrants that its data is accurate, current and complete.

General Terms and Conditions TablePlay

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Article 5 - Scope and development of the Service Throughout the Agreement, TablePlay grants a limited, non-exclusive, non-transferable and revocable right of use for internal business operations at the agreed Location. The functionality is determined by the Package, number of tables or Locations, country, language, development phase and additional agreements. The Service may include QR codes, individual games, table games, table-versus-table games, scores, leaderboards, coupons, multilingualism and statistics. Not every feature needs to be available in every country, Package or device. Demonstrations, roadmaps and future plans are indicative. TablePlay may modify design, game content, technical setup and functionality, provided that the paid core performance is not materially undermined without reasonable grounds. Beta and test features are provided "as is" and may be modified or discontinued.

Article 6 - Availability and support TablePlay makes reasonable efforts to provide careful and available services, but, absent a separate SLA, does not guarantee uninterrupted or error-free operation and does not guarantee any fixed availability percentage. Temporary unavailability may result from maintenance, updates, security, supplier disruptions, internet or hosting problems, force majeure or necessary repairs. Scheduled maintenance will be announced where possible; urgent maintenance may take place without prior notice. Support is, in principle, provided via the customer portal or support@tableplay.online. The Client shall provide all reasonably required information.

Article 7 - Obligations of the Client The Client shall use the Service in accordance with the Agreement, legislation, reasonable instructions and the rights of Guests and third parties. The Client is responsible for account setup, accuracy of table and location data, security of login credentials, placement of QR codes, its own content, lawful information provided to Guests, sufficient internet connectivity and compliance with local promotion, pricing, gaming/gambling and consumer regulations. Unauthorised use and incidents must be reported without delay. Actions carried out via the Account shall be attributed to the Client, unless appropriate security measures and a cause outside its responsibility are demonstrated to be plausible.

Article 8 - Usage limits and package changes The number of tables, Locations, sessions and other limits is determined by the Package. In the event of exceedance, TablePlay may require a reduction, restrict excess access, adjust the Package or charge additional costs communicated in advance. Upgrades may take effect immediately; downgrades shall, in principle, take effect as of the next invoicing period and only where usage fits within the lower Package.

Part II - Price and Subscription Terms Article 9 - Prices For Dutch standard packages, unless stated otherwise during registration, the following applies: Start €29 per month up to and including 10 tables, Professional €49 per month up to and including 25 tables, and Complete €79 per month with the number of tables stated at that time or an unlimited number of tables.

TablePlay General Terms and Conditions

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Prices are exclusive of value added tax and other levies. Other countries may have country-specific prices, currencies, tax rules, purchasing power adjustments and Packages. The price shown at the final registration step and in the confirmation shall prevail over general website information. Customisation, integrations, hardware, printed materials, implementation and special support are not included unless stated otherwise. TablePlay may adjust prices annually due to inflation, costs, market conditions, taxes, currency, suppliers or Package changes. Material increases shall be announced at least thirty days in advance, except for direct statutory or external costs.

Article 10 - Free trial period New Clients may, if offered, receive a free trial period of thirty days on one occasion. TablePlay may require valid business and payment details. The trial period commences upon Account activation and may be limited to one participation per undertaking, group, branch, domain, director, payment method or actual user. After the trial period, the Subscription shall be automatically continued on a paid basis, unless cancelled prior to its expiry. The Founder offer replaces the standard trial period; the two shall not be combined unless TablePlay agrees to this in writing.

Part III - Founder Offer Article 11 - Eligibility for Founder Offer TablePlay may offer the first hundred eligible new restaurants per participating country a maximum of twelve months of free regular subscription fees. The scheme is temporary and is exclusively open to complete, correct and verifiable registrations of operational or demonstrably in-preparation hospitality locations that genuinely intend to use TablePlay and have not previously benefited from a similar offer. Ranking is in principle determined by the time of receipt of a complete and valid registration. Incomplete, misleading, fraudulent, duplicate or speculative applications do not reserve a place. TablePlay may refuse participation in cases of artificial splitting, resale, non-existent business, abuse or conflict with the Agreement.

Article 12 - Scope of the Founder Period The free period amounts to a maximum of twelve consecutive months from the confirmed activation date and covers exclusively the regular subscription fees of the accepted standard package. Not included are taxes where applicable, customisation, paid integrations, hardware, printed materials, implementation, premium support, overages and separately priced features. The offer is tied to the business, non-transferable, not exchangeable for money and not combinable unless stated otherwise. Temporary non-use does not extend the period. TablePlay may terminate the offer in the event of unauthorised transfer, resale, prolonged inactivity, abuse or breach of the Agreement.

Article 13 - End of the Founder Period Upon expiry, the Subscription is automatically continued as a paid monthly subscription at the then applicable country-specific price. The Customer may cancel prior to the first paid renewal. In the event of late cancellation, the first paid instalment shall be due.

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A missing or unread reminder does not alter the agreed end date, provided that the automatic continuation was clearly agreed during registration. TablePlay may amend or terminate the promotion for compelling legal, technical, security or fraud-related reasons, whereby periods lawfully granted shall be honoured to the extent possible.

Part IV - Invoicing and Payment Article 14 - Invoicing Subscription fees are in principle invoiced monthly in advance. Other periods, including annual prepayment, may be offered. Invoices are sent or made available electronically. The Customer accepts electronic invoicing and verifies its details. The absence of an internal reference or purchase order number does not suspend payment, unless otherwise agreed in writing in advance.

Article 15 - Payment Payment is made via the offered method. Unless stated otherwise, a payment term of fourteen days applies. In the case of direct debit or card payment, the Customer authorises TablePlay and its payment provider for periodic debiting. The Customer shall ensure a valid payment method and sufficient balance. Objections to invoices must be reported with reasons within fourteen days and do not suspend payment unless TablePlay confirms this.

Article 16 - Late Payment Upon expiry of the payment term, the Customer is in default without further notice of default and shall owe statutory commercial interest, a fixed fee, and reasonable collection and legal costs. TablePlay may send reminders, restrict functionality, suspend the Account, block guest access, terminate, and refer the claim for collection. Suspension leaves payment obligations intact. Restoration after payment may be made subject to reasonable, previously disclosed reactivation costs.

Part V - Cancellation and Account Termination Article 17 - Term and Renewal A paid monthly subscription runs for one month at a time and is automatically renewed for one month until it is lawfully cancelled. An annual subscription runs for the agreed annual term and is renewed in accordance with the order. Free trial and Founder periods form part of the Agreement and transition into the paid Subscription upon expiry.

Article 18 - Cancellation by the Customer The Customer may cancel a monthly subscription at any time via the customer portal or support@tableplay.online. The cancellation takes effect at the end of the current payment period. Removal of an app, QR code, payment method or user does not constitute cancellation. TablePlay may require additional identification. Cancellation of an annual subscription in principle only terminates the following renewal and does not entitle the Customer to a refund of the remaining annual term, unless otherwise agreed or legally required.

TablePlay General Terms and Conditions

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Artikel 19 - Beëindiging door TablePlay TablePlay may suspend or immediately terminate in the event of default, non-payment, misrepresentation, fraud, abuse, unlawful use, security risk, infringement of rights, bankruptcy, cessation of business, statutory prohibitions or violation of the Acceptable Use Policy. In case of serious fraud, attacks, intentional abuse or evident danger, no remediation period needs to be offered. TablePlay may terminate a Service or Package with reasonable notice. In the event of premature termination without default on the part of the Customer, a prepaid amount for the remaining period will be refunded on a pro rata basis.

Artikel 20 - Gevolgen van beëindiging On the end date, the right of use lapses and QR codes, games and dashboard access may be deactivated. To the extent available, the Customer may request an export of data eligible for export prior to termination. TablePlay is not obliged to provide a specific format unless agreed or legally required. Data will be retained, deleted or anonymised in accordance with the Privacy Statement and Data Processing Agreement. Outstanding payment, liability, intellectual property and provisions which by their nature are intended to survive termination shall remain in force.

Deel VI - Annulering en restitutie Artikel 21 - Annulering vóór activering A registration may be withdrawn free of charge prior to activation, except for custom, implementation or external costs already incurred at request. Custom work already performed will not be refunded.

Artikel 22 - Geen algemene restitutie Paid periods will not be refunded due to non-use, interim termination, limited use by staff or Guests, insufficient equipment or internet, lacking non-agreed functionality, temporary maintenance or limited disruption. There is no right to a refund of a partially used month. Free periods have no payable value. For business customers, no statutory consumer cooling-off period applies.

Artikel 23 - Correctie en restitutie TablePlay will correct or refund in the case of demonstrable duplicate collection, debit without contractual basis, premature termination by TablePlay without default on the part of the Customer, written goodwill gesture or a mandatory statutory obligation. Requests must be submitted with reasons within thirty days. Refunds will in principle be made via the original payment method. External transaction, currency and bank costs need not be refunded. Set-off against due and payable claims is permitted.

Artikel 24 - Storingen Without an SLA, disruptions do not automatically give rise to a right to compensation. In the event of a disruption attributable to TablePlay, of a lasting nature, as a result of which the paid Service was practically unusable during a substantial part of the period, TablePlay may, on reasonable grounds, grant a service credit, extension or proportional refund.

Deel VII - Acceptable Use Policy Artikel 25 - Toegestaan gebruik The Service may only be used for lawful interactive games, restaurant experience, temporary scores, promotions and supported business purposes. The Customer shall ensure proper use by staff and Guests.

Artikel 26 - Verboden gebruik • Unlawful, fraudulent, misleading or harmful use. • Circumventing security, access limits, usage limits or technical controls. • Unauthorised access to Accounts, data, APIs or infrastructure. • Distribution of malware, harmful scripts, denial-of-service, scraping or unauthorised bots. • Manipulation of scores, results, coupons, games or rankings. • Exploiting vulnerabilities outside the Responsible Disclosure policy. • Decompiling, reverse-engineering or reconstructing, except where mandatory law permits this. • Structurally copying games, questions, translations, databases or design. • Selling, renting, sublicensing or transferring Account or QR access without permission. • Use of discriminatory, offensive, threatening, sexual, defamatory or otherwise inappropriate nicknames or content. • Requiring children or other Guests to use real names or sensitive data. • Individual profiling or direct marketing based on Game Data without a valid legal basis. • Infringement of privacy, copyrights, trademarks or other rights. • Games of chance, betting, paid lotteries or cash prizes without permission and statutory compliance. • Misleading promotions or suggesting a non-existent partnership with TablePlay. • Use in violation of sanctions, export regulations or trade restrictions.

Article 27 - Moderation and enforcement In the event of suspected misuse, TablePlay may remove content or nicknames, invalidate scores, terminate sessions, block QR codes, restrict or suspend Accounts, secure evidence and inform competent authorities where necessary. TablePlay is not required to check all content in advance. The Client shall indemnify TablePlay against claims arising from unlawful use under the Client's responsibility.

Part VIII - Coupons and restaurant promotions Article 28 - Role of TablePlay TablePlay may offer technical functions with which restaurants display coupons, discounts, products, drinks, desserts or other benefits. Unless stated otherwise, the Client is the offeror and TablePlay merely the technical facilitator. No purchase or promotional agreement arises between TablePlay and the Guest as a result of a coupon offered by the restaurant.

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Article 29 - Responsibility of the restaurant The Client is fully responsible for content, availability, terms, duration, price information, taxes, execution, redemption and compliance with consumer, advertising, alcohol, food, gambling and other local legislation. For each promotion, the offeror, validity, Location, redemption conditions, minimum purchase, exclusions, maximum and combinability shall be stated where relevant. Promotions may not be offered in a misleading, discriminatory, unfeasible manner or as a game of chance without the required licence.

Article 30 - Standard coupon terms Unless stated otherwise, a coupon is redeemable once, valid only at the issuing Location, not commercially transferable, not exchangeable for money, without change or residual credit, not combinable, valid until the stated date and subject to reasonable verification. A screenshot need not be accepted as evidence when a unique or dynamic code is used.

Article 31 - Technical errors TablePlay does not guarantee that every coupon will be displayed or registered without interruption. The restaurant shall handle reasonable complaints with due care. TablePlay is not liable for refusal, lack of stock, incorrect terms, product quality, fiscal consequences or disputes between the restaurant and Guest.

Part IX - Intellectual property Article 32 - Rights of TablePlay All intellectual property rights in software, source code, databases, game elaborations, question banks, design, interfaces, texts, translations, trademarks, documentation, reports and QR templates vest in TablePlay or its licensors. The Agreement does not transfer any rights; the Client shall only obtain the limited right of use.

Article 33 - Restrictions Without permission, the Client may not copy, publish, distribute, offer as white-label, the Service, use it for a competing product, systematically scrape it, deploy it for AI training, remove ownership notices or disclose confidential technical information.

Article 34 - Client material The Client retains rights to its own logos, names, texts and promotions and grants TablePlay a non-exclusive, worldwide, free-of-charge licence to technically process and display this material during the term of the Agreement. The Client warrants that it holds sufficient rights and shall indemnify TablePlay against claims. Public use as a client reference requires permission, save where permission has already been agreed.

Article 35 - Third-party trademarks and feedback Trademarks and logos of third parties remain the property of their rightful owners. Mention in a quiz does not imply any cooperation or sponsorship. Rightful owners may report this, with reasons, via support@tableplay.online. General feedback and suggestions may be used free of charge for improvement purposes, without any claim to compensation or exclusivity.

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Part X - Privacy Article 36 - Personal data TablePlay processes personal data in accordance with the Privacy Statement. The Data Processing Agreement applies to processing on behalf of the Client. The Client is responsible for legal bases, information to Guests, its own handling of requests and lawful use of Game Data. Guests may not be required to use real names and sensitive data may not be entered without an express agreement.

Part XI - Liability Article 37 - Best-efforts obligation TablePlay performs the Agreement to the best of its ability. Unless otherwise agreed, this constitutes a best-efforts obligation. TablePlay does not guarantee use by Guests, increased revenue, error-free games or translations, immediate real-time updating or suitability for any particular purpose not communicated.

Article 38 - Limitation of Liability TablePlay shall only be liable for direct damage as a direct consequence of an attributable failure. The total liability per calendar year is limited to the lower of the subscription fees paid in the six preceding months or €5,000. In the case of free trial or Founder use only, the limit shall be €500. Indirect damage, loss of profit, loss of turnover, reputational damage, loss of customers, business stagnation, loss of data, claims by Guests and consequential damage are excluded. TablePlay shall not be liable for incorrect settings, unsuitable equipment, acts of Guests, failures on the part of external suppliers insofar as not legally attributable, unlawful restaurant actions, use contrary to instructions or loss of login credentials. The limitations shall not apply in the event of intent or deliberate recklessness on the part of the management or insofar as exclusion is prohibited by law.

Article 39 - Notification and Mitigation of Damage The Customer shall report a possible damage claim as soon as possible and no later than within thirty days after reasonable discovery, shall provide sufficient information and shall take reasonable measures to mitigate damage.

Part XII - Force Majeure Article 40 - Force Majeure TablePlay shall not be obliged to perform in the event of circumstances beyond its reasonable control, including internet, telecom, cloud or power outages, cyberattacks, government measures, war, terrorism, natural disasters, epidemics, strikes, supplier failures, sanctions and unforeseen legal prohibitions. Obligations shall be suspended. After sixty days of continuing force majeure, either party may terminate the part not yet performed without payment of damages. Performance already rendered shall remain payable.

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Part XIII - Complaints Procedure Article 41 - Filing of Complaints Complaints regarding service provision, invoicing, coupons, privacy or accessibility shall be filed via support@tableplay.online with name, company name, Account e-mail address, clear description, relevant dates or invoice numbers, desired resolution and supporting evidence. Invoice complaints shall preferably be filed within fourteen days; other complaints within a reasonable time.

Article 42 - Handling and Escalation TablePlay shall in principle confirm receipt within five working days and shall aim to provide a substantive response within thirty days. Additional information may be requested. A complaint shall not automatically suspend payment. Complaints regarding prices or coupons offered by a restaurant shall primarily be handled by the restaurant. Privacy and security notifications shall follow the specific policy documents. Following an unsatisfactory outcome, an internal reassessment may be requested. The parties shall first attempt to reach an amicable resolution, without loss of access to a court or supervisory authority.

Part XIV - Confidentiality Article 43 - Confidential Information The parties shall keep confidential information that is designated as confidential or that is reasonably confidential. They shall use it exclusively for the performance of the Agreement. This obligation shall not apply to information that is lawfully public, independently developed, lawfully obtained from third parties or required by law to be disclosed. In the event of mandatory disclosure, the other party shall, where permitted, be informed in advance.

Part XV - Amendments Article 44 - Amendment of Terms and Conditions and Service TablePlay may amend the terms and conditions and the Service. Material amendments shall in principle be announced thirty days in advance. Amendments may take effect immediately in the event of legislation, security, misuse prevention, requirements of suppliers or correction of obvious errors. If an amendment materially adversely affects the paid core performance, the Customer may terminate prior to the effective date. Continued use after the effective date shall, insofar as legally permitted, be deemed acceptance.

Part XVI - Final Provisions Article 45 - Assignment, Severability and Waiver The Customer may not assign the Agreement without consent. TablePlay may assign the Agreement to a group company or legal successor in the event of reorganisation, merger, sale or transfer of the Service. If a provision is invalid, the remaining provisions shall remain in force and the provision shall be replaced by a valid provision that approximates its purpose and intent. Failure to immediately exercise a right shall not be deemed a waiver.

Article 46 - Applicable Law, Jurisdiction and Language The Agreement shall be governed by Dutch law and the Vienna Sales Convention is excluded.

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Disputes shall be submitted to the competent court in the district of the registered office of TablePlay, unless mandatory law provides otherwise. The parties shall first attempt to reach an amicable resolution. The Dutch text shall prevail. Translations are provided for ease of use.

Article 47 - Contact TablePlay by Jimani - Jimani B.V. - Albert Plesmanweg 122 - 4462 GC Goes - The Netherlands - Company Registration Number (KvK) 91644453 - VAT NL865722729B01 - support@tableplay.online.

TablePlay General Terms and Conditions

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