Skip to main content
← Back to TablePlay

This text is a translation of the Dutch version. In case of any difference between the translation and the original Dutch text, the Dutch version shall prevail. This agreement is governed by Dutch law.

What data do we process?

We process account data, restaurant data, contact data, billing data, support messages, and technical logs needed to deliver TablePlay securely.

Game data is linked to table sessions wherever possible, rather than to directly identifiable guests.

Why do we process this data?

For creating accounts, displaying and securing QR codes, billing, support, abuse prevention, troubleshooting, and improving the service.

Retention periods

Data is not kept longer than necessary for delivery, administration, security, and legal obligations. Support and billing data may be kept longer for administrative and evidentiary purposes.

Contact

For privacy questions, a customer can get in touch via support@tableplay.online. For formal privacy requests, TablePlay may ask for additional verification.

Privacy Statement TablePlay Processing of Personal Data of Website Visitors, Business Customers and Restaurant Guests

TablePlay by Jimani Jimani B.V. Albert Plesmanweg 122, 4462 GC Goes KvK 91644453 - VAT NL865722729B01 support@tableplay.online

Version 1.0 Last updated: 10 July 2026

Legal review note This document has been prepared for business use by TablePlay. Have the final publication, international application, current suppliers, technical setup and country-specific rules periodically reviewed for legal compliance.

Table of Contents 1. General purport and scope of application 2. Identity of the provider 3. Privacy law roles 4. Categories of personal data 5. Origin of data 6. Purposes and legal grounds 7. Game data and visibility 8. Minors 9. Artificial intelligence 10. Automated processing 11. Recipients and suppliers 12. International transfer 13. Retention periods 14. Security 15. Cookies and advertising 16. E-mail communication 17. Rights of data subjects 18. Requests from restaurant guests 19. Complaints 20. Obligations of business customers 21. California 22. Additional international provisions 23. External services 24. Amendments 25. Contact

Privacy Statement TablePlay

Page 2 of 8

1. General purport and scope of application This privacy statement pertains to every processing of personal data that takes place in connection with the development, operation, security, support, analysis and commercial offering of TablePlay, including the website, the business customer portal, the QR-based game environment, administrative functionalities, communication channels and related services. TablePlay enables businesses, including restaurants, cafés, terraces and other hospitality establishments, to offer interactive table games to guests. Guests can scan a QR code linked to a table or location and, using a temporary nickname, participate in games, table competitions and temporary leaderboards. This statement applies, depending on the factual relationship, to website visitors, business customers and their contact persons, users of the customer portal, restaurant guests and players, persons who contact TablePlay, and recipients of business or commercial communications.

2. Identity of the provider TablePlay is offered under the product and trade designation TablePlay by Jimani by Jimani B.V., established at Albert Plesmanweg 122, 4462 GC Goes, the Netherlands, registered under Trade Register (KvK) number 91644453 and VAT identification number NL865722729B01. For privacy questions, objections, complaints and requests, contact may be made via support@tableplay.online. At the time of this version, TablePlay has not formally appointed a data protection officer.

3. Privacy law roles 3.1 TablePlay as data controller TablePlay is an independent data controller for, among other things, website visits, registration and management of business accounts, subscriptions, payments, invoicing, support, business marketing, platform security, fraud prevention, technical logging, statutory record-keeping, legal protection, general product analysis and anonymised benchmarks.

3.2 The business customer as data controller The restaurant or other business customer may be the data controller for the decision to offer TablePlay to guests, the placement of QR codes, the deployment of screens and leaderboards within the venue, its own provision of information to guests and any independent use of statistics or promotional data.

3.3 TablePlay as processor Insofar as TablePlay processes restaurant-related game data exclusively on behalf of a business customer, TablePlay may act as processor. This may include temporary nicknames, table identifiers, answers, scores, sessions and restaurant-related dashboard information. The further relationship is governed in the data processing agreement.

4. Categories of personal data 4.1 Website visitors When visiting the website, IP address, date and time, pages visited, referral source, browser, operating system, device type, screen size, language setting, general location, cookie preferences, session data, error and performance data and, subject to consent, advertising and conversion data may be processed.

Privacy Statement TablePlay

Page 3 of 8

4.2 Business accounts During registration and account management, the name of the contact person, company name, e-mail address, telephone number, address, postal code, city, country, VAT number, Trade Register (KvK) or local registration number, website, company logo, language and country settings, number of tables, subscription information, price and currency, account status, role, rights, registration data, last login and relevant security history may be processed. Passwords are not stored as readable text but are protected using appropriate authentication and hashing techniques.

4.3 Payment and Invoice Data For payments, the Stripe customer number, subscription status, invoice numbers, invoice amounts, currency, payment status, payment method, payment history, last four digits of a payment card, card type, IBAN where relevant, outstanding amounts, and data regarding trial or Founder periods may be processed. Full card numbers and security codes are, in principle, processed directly by Stripe.

4.4 Contact, Support and Sales When someone gets in touch, name, e-mail address, telephone number, company name, position, subject, content and date of the communication, prior correspondence, technical information, interest in TablePlay and internal follow-up status may be processed.

4.5 Restaurant Guests and Players During a game session, a temporary nickname, table number or unique table ID, restaurant, game choice, play mode, answers, game progress, score, win or loss, ranking, date, time, session ID, language choice and necessary technical data may be processed. A guest is not required to provide an account, e-mail address, telephone number, date of birth or real name. Because a nickname in a restaurant context can sometimes be indirectly identifiable, TablePlay treats it as pseudonymous and potentially identifiable information. Players are requested not to use a real or full name as a nickname.

4.6 Technical and Security Data For the sake of reliability and security, IP addresses, timestamps, browser and device data, server logs, session data, login attempts, error messages, suspicious activities, technical identifiers and data for abuse or fraud investigations may be processed.

4.7 Special Categories of Personal Data TablePlay does not intend to systematically process special categories, criminal, or other sensitive personal data. Users should not include such information in nicknames, games, free text fields or support messages. Sensitive data received unintentionally may be deleted or restricted.

5. Source of Data Data may be obtained directly from the data subject, via a business customer, via registration and contact forms, via the customer portal, during game sessions, via cookies, via hosting and security providers, via Stripe, via advertising platforms after consent, and from public business sources.

TablePlay Privacy Statement

Page 4 of 8

6. Purposes and Legal Grounds TablePlay processes personal data only where a valid legal ground exists for doing so. Depending on the processing, this may be the performance of an agreement, pre-contractual measures, a statutory obligation, a legitimate interest, consent or another applicable legal ground.

6.1 Performance of the Services Data are used for account registration, authentication, linking of tables and QR codes, execution of games, calculation of scores, temporary leaderboards, dashboards, language settings, subscriptions and support. The legal ground is, in principle, the performance of the agreement or a pre-contractual measure.

6.2 Payment and Administration Data are used for payments, invoices, subscriptions, accounts receivable management, tax administration and audits. The legal ground is the agreement, a statutory obligation and, where applicable, a legitimate business interest.

6.3 Contact and Support Data are used to handle questions, complaints, demo requests, onboarding, technical issues and privacy requests.

6.4 Security and Abuse Prevention Technical data are processed for account security, fraud prevention, detection of attacks, protection of scores, evidence in case of incidents and continuity. This is based on the legitimate interest in a secure and reliable service.

6.5 Analysis and Product Improvement Data may be used for usage statistics, popularity of games, troubleshooting, capacity planning, general benchmarks and development. Where possible, data are anonymised or aggregated. Non-essential tracking is applied only after the required consent has been obtained.

6.6 Marketing Business contact details may be used for news, new games, upgrades, promotions and relevant services. Consent is used for this where required; in other cases, an existing customer relationship or legitimate interest may form the legal ground. Opting out is possible via the unsubscribe link or support@tableplay.online.

7. Game Data and Visibility Nicknames, scores, and results may be visible on the device of the player, to the player's own table, to other participating tables within the same restaurant, on a screen in the restaurant, and in the restaurant dashboard. This data is not published publicly on the internet by default, is not shared between restaurants, is not used for a persistent player profile, personal advertisements, or structural prediction of individual preferences. Active nicknames and leaderboards are visible for a maximum of one day. Underlying data may be retained for the period stated below.

Privacy Statement TablePlay

Page 5 of 8

8. Minors TablePlay may be used by families and children. A personal account is not required for regular gameplay. TablePlay does not ask children for a full name, email address, telephone number, date of birth, address, school, or photograph. Children are not structurally personally tracked or commercially approached on the basis of individual gameplay behaviour. Parents or legal representatives may request an inquiry or deletion via support@tableplay.online.

9. Artificial Intelligence TablePlay may use AI services for translation, support assistance, gameplay queries, classification, quality improvement, and product development. TablePlay does not intend to use directly identifiable guest data for the general training of public AI models. For external AI services, the amount of information is limited as much as possible, and data is, where possible, anonymised, pseudonymised, or aggregated.

10. Automated Processing TablePlay does not apply solely automated decision-making concerning restaurant guests that has legal or similarly significant effects on them. Business Accounts may, in the event of non-payment, be automatically restricted, blocked, or terminated on the basis of objective payment data. The customer may request human re-assessment.

11. Recipients and Suppliers Personal data may, to the extent necessary and lawful, be processed by or shared with Vercel for hosting, Supabase for database and authentication, Stripe for payments, Twilio SendGrid for email, Google services for analytics and advertising, Meta and LinkedIn for marketing measurement following consent, any AI suppliers and professional advisors, or competent authorities. In the event of a reorganisation, investment, merger, sale, or acquisition, data may be shared under appropriate confidentiality with the parties and advisors involved.

12. International Transfers The primary environment is, to the extent technically arranged, hosted in a European region. International suppliers may, however, process or make accessible data outside the European Economic Area. Where required, TablePlay uses adequacy decisions, standard contractual clauses, data processing agreements, and additional technical or organisational measures.

13. Retention Periods Personal data is not retained longer than necessary, except where legal obligations, outstanding payments, fraud investigations, security incidents, or legal claims require otherwise. • Business Account data: for the duration of the active Account and a maximum of one year after termination, unless a longer period is necessary. • Invoices and tax records: at least seven years. • Active guest nicknames and leaderboards: visible for a maximum of one day.

Privacy Statement TablePlay

Page 6 of 8 • Game sessions, nicknames in technical sessions, scores, and results: a maximum of one year, after which they are deleted or anonymised. • Technical and security logs: a maximum of one year, except in the case of incidents or disputes. • Contact, sales, and support data: a maximum of one year after the last relevant contact or resolution. • Incomplete registrations: a maximum of one year. • Marketing data: until unsubscription, objection, or the end of relevance; a suppression record may be retained longer. • Backups: in principle, a maximum of one month. • Anonymised or sufficiently aggregated data: for as long as it no longer qualifies as personal data.

14. Security TablePlay takes appropriate technical and organisational measures, including HTTPS/TLS, hashed passwords, authorisation, separated restaurant accounts, Supabase Row Level Security where applicable, logging, restricted administrative rights, backups, monitoring, and agreements with suppliers. No digital service can guarantee absolute security. Incidents are investigated and, if legally required, reported to the supervisory authority and the data subjects concerned.

15. Cookies and Advertisements Necessary techniques may be used for login, session security, language selection and cookie preferences. Analytical and marketing techniques, including Google Analytics, Google Ads, Meta Pixel and LinkedIn Insight Tag, will only be activated after consent insofar as legally required. Preferences may be changed via Cookie Settings.

16. E-mail Communication TablePlay sends necessary messages regarding registration, security, invoices, subscriptions, changes and support. It may not always be possible to unsubscribe from such communication for as long as an Account or legal obligation exists. It is possible to unsubscribe from commercial messages.

17. Rights of Data Subjects Depending on the applicable legislation, data subjects may have the right to information, access, correction, erasure, restriction, portability, objection, withdrawal of consent, objection to direct marketing, human review and lodging a complaint. Requests may be sent to support@tableplay.online. TablePlay may request reasonable identification and will in principle respond within one month. Rights are not absolute and may be limited by legal obligations, rights of third parties, evidentiary interests or statutory exceptions.

18. Requests from Restaurant Guests Because restaurant guests generally do not have a personal Account, TablePlay cannot always establish which session belongs to which person. For investigation purposes, information may be requested regarding restaurant, location, table, date, time, nickname, game and session context. Where it is not sufficiently plausible that data relates to the requester, such data will not be provided. TablePlay may involve the restaurant where the restaurant is the data controller for the relevant processing.

Privacy Statement TablePlay

Page 7 of 8

19. Complaints Complaints may first be submitted via support@tableplay.online. Data subjects retain the right to lodge a complaint with the competent privacy supervisory authority. For the Netherlands, this is the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).

20. Obligations of Business Customers Business customers are required to use TablePlay in a privacy-friendly manner. They may not require guests to use real names, may not include sensitive data in games, may not apply unauthorized profiling, may not engage in unlawful marketing and may not share administrative access with unauthorized persons. They are responsible for information provided to guests, account security, correct display of leaderboards, local legislation and their own marketing.

21. Additional Information for California Insofar as California privacy legislation is applicable, categories such as identification data, account data, internet data, commercial data, payment data, general location and pseudonymous game data may be processed. TablePlay does not sell personal data in exchange for direct payment. Certain advertising techniques may qualify as sharing under California legislation. Where applicable, residents may request access, correction, erasure and objection to sale or sharing. Objection may be submitted via Cookie Settings or support@tableplay.online.

22. Additional International Provisions For individuals in, among other places, the United Kingdom, Switzerland, Canada, Brazil, Australia, Turkey and China, local additional rights may apply, including information, access, correction, erasure, restriction, portability, objection, withdrawal of consent and lodging a complaint with a local supervisory authority. TablePlay handles requests in accordance with the law applicable to the specific processing.

23. External Services The website and services may refer to services of third parties. TablePlay is not responsible for the privacy practices of external parties over which it has no control. Users should consult the privacy information of those parties.

24. Amendments TablePlay may amend this statement in the event of changes in services, technology, suppliers, legislation, retention periods or international activities. The current version is published on the website. In the event of material changes, business customers may be additionally informed.

25. Contact TablePlay by Jimani - Jimani B.V. - Albert Plesmanweg 122 - 4462 GC Goes - The Netherlands - Chamber of Commerce (KvK) No. 91644453 - VAT No. NL865722729B01 - support@tableplay.online.

Privacy Statement TablePlay

Page 8 of 8