Terms and Conditions TablePlay With price, subscription, Founder, cancellation, refund, usage, coupon, complaints and intellectual property terms

TablePlay by Jimani Jimani B.V. Albert Plesmanweg 122, 4462 GC Goes KvK 91644453 - VAT NL865722729B01 support@tableplay.online

Version 1.0 Last updated: 10 July 2026

Legal review note This document has been prepared for business use by TablePlay. Have the final publication, international application, current suppliers, technical setup and country-specific rules periodically reviewed by legal counsel.

Table of Contents Part I - General provisions Part II - Price and subscription terms Part III - Founder offer Part IV - Invoicing and payment Part V - Cancellation and account termination Part VI - Cancellation and refund Part VII - Acceptable Use Policy Part VIII - Coupons and restaurant promotions Part IX - Intellectual property Part X - Privacy Part XI - Liability Part XII - Force majeure Part XIII - Complaints procedure Part XIV - Confidentiality Part XV - Amendments Part XVI - Final provisions

TablePlay Terms and Conditions

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Part I - General provisions Article 1 - Identity and applicability to business transactions TablePlay is offered by Jimani B.V., trading under the name TablePlay by Jimani, Albert Plesmanweg 122, 4462 GC Goes, The Netherlands, KvK 91644453, VAT NL865722729B01 and support@tableplay.online. The counterparty who registers, takes out a subscription or uses the Service is referred to as the Customer. These terms and conditions are exclusively intended for agreements entered into in the course of a profession or business. By registering, the Customer declares that it is acting in a business capacity and that it is authorised to represent the relevant undertaking. If, notwithstanding the foregoing, mandatory consumer protection law applies, such law shall prevail over any conflicting provisions.

Article 2 - Definitions • Account: the Customer's secured digital environment. • Subscription: the periodic right of use to the Service. • Service: the digital game, QR, dashboard, statistics, management and support functionalities. • Founder offer: the temporary arrangement whereby accepted new customers pay no regular subscription fees for a maximum of twelve months. • Guest: a person who plays via a QR code or other access method. • Customer Data: data, logos, settings and content entered by or on behalf of the Customer. • Location: the business premises where TablePlay is used. • Agreement: the contractual relationship, including these terms and conditions, the order and the data processing agreement. • Package: the selected subscription variant. • Platform: the websites, applications, APIs, databases, dashboards and game environments. • Game Data: nicknames, table IDs, games, answers, scores, results and session data.

Article 3 - Applicability and order of precedence These terms and conditions apply to offers, registrations, trial periods, promotions, Subscriptions and other performances of TablePlay. Any terms and conditions of the Customer are expressly rejected. These terms and conditions shall be made available prior to or during registration in a manner that permits storage and inspection. Electronic acceptance, Account activation or actual use shall constitute agreement. In the event of any inconsistency, the following order of precedence shall apply: a separately signed contract, followed by the data processing agreement for privacy matters, followed by the order or registration confirmation, followed by these terms and conditions and thereafter other website information. Obvious clerical, calculation, translation, programming and publication errors shall not bind TablePlay.

Article 4 - Formation and verification The Agreement is formed upon completion and activation of registration, written confirmation, signature or actual performance with the Customer's consent. TablePlay may verify business, contact, payment and verification data and may refuse or postpone a registration in the event of inaccuracy, doubt as to authority of representation, fraud, duplicate promotion, prior serious breach, impossibility of delivery or prohibited use. The Customer warrants that its data is accurate, up to date and complete.

TablePlay Terms and Conditions

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Article 5 - Scope and development of the Service TablePlay grants, for the duration of the Agreement, a limited, non-exclusive, non-transferable and revocable right of use for internal business operations at the agreed Location. The functionality is determined by Package, number of tables or Locations, country, language, development phase and additional agreements. The Service may include QR codes, individual games, table games, table-versus-table games, scores, leaderboards, coupons, multilingualism and statistics. Not every function needs to be available in every country, Package or device. Demonstrations, roadmaps and future plans are indicative. TablePlay may modify design, game content, technical setup and functionality, as long as the paid core performance is not materially undermined without reasonable grounds. Beta and test functions are provided in the state in which they exist and may be modified or discontinued.

Article 6 - Availability and support TablePlay makes reasonable efforts to provide careful and available services, but without a separate SLA does not guarantee uninterrupted or error-free operation and no fixed availability percentage. Temporary unavailability may result from maintenance, updates, security, supplier disruptions, internet or hosting problems, force majeure or necessary repairs. Planned maintenance will be announced where possible; emergency maintenance may take place without prior notice. Support is in principle provided via the customer portal or support@tableplay.online. The Customer shall provide all reasonably necessary information.

Article 7 - Obligations of the Customer The Customer shall use the Service in accordance with the Agreement, legislation, reasonable instructions and the rights of Guests and third parties. The Customer is responsible for account setup, accuracy of table and location data, security of login credentials, placement of QR codes, own content, lawful information to Guests, sufficient internet connectivity and compliance with local promotional, pricing, gambling and consumer protection regulations. Unauthorized use and incidents shall be reported without delay. Actions performed via the Account shall be attributed to the Customer, unless appropriate security measures and a cause outside its responsibility are demonstrated to be plausible.

Article 8 - Usage limits and package change The number of tables, Locations, sessions and other limits is determined by the Package. In case of exceedance, TablePlay may require a reduction, restrict excess access, adjust the Package or charge previously disclosed additional costs. Upgrades may take effect immediately; downgrades in principle take effect as of the next invoicing period and only when usage fits within the lower Package.

Part II - Price and Subscription Terms Article 9 - Prices For Dutch standard packages, unless otherwise stated during registration, the following applies: Start €29 per month up to and including 10 tables, Professional €49 per month up to and including 25 tables and Complete €79 per month with the number of tables stated at that time or unlimited.

TablePlay General Terms and Conditions

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Prices are exclusive of value-added tax and other levies. Other countries may have country-specific prices, currencies, tax rules, purchasing power adjustments and Packages. The price at the last registration step and in the confirmation shall prevail over general website information. Custom work, integrations, hardware, printed materials, implementation and special support are not included unless otherwise stated. TablePlay may adjust prices annually due to inflation, costs, market conditions, taxes, currency, suppliers or Package changes. Material increases shall be announced at least thirty days in advance, except for direct statutory or external costs.

Article 10 - Free trial period New Customers may, if offered, receive a free trial period of thirty days once. TablePlay may require valid business and payment details. The trial period begins upon Account activation and may be limited to one participation per company, group, branch, domain, director, payment method or actual user. After the trial period, the Subscription shall automatically continue on a paid basis, unless cancelled before its expiry. The Founder offer replaces the standard trial period; the two shall not be combined unless TablePlay permits this in writing.

Part III - Founder Offer Article 11 - Admission to the Founder Offer TablePlay may offer up to twelve months of free regular subscription fees to the first one hundred eligible new restaurants per participating country. The scheme is temporary and is exclusively open to complete, correct and verifiable registrations of operational hospitality locations or locations demonstrably in preparation that genuinely intend to use TablePlay and have not previously benefited from a similar offer. The ranking is, in principle, determined by the time of receipt of a complete and valid registration. Incomplete, misleading, fraudulent, duplicate or speculative applications do not reserve a place. TablePlay may refuse participation in the event of artificial splitting, resale, a non-existent business, misuse or conflict with the Agreement.

Article 12 - Scope of the Founder Period The free period amounts to a maximum of twelve consecutive months from the confirmed activation date and covers exclusively the regular subscription fees of the accepted standard package. Not included are taxes where applicable, customisation, paid integrations, hardware, printed materials, implementation, premium support, overages and separately priced features. The offer is tied to the business, non-transferable, not redeemable for cash and not combinable unless stated otherwise. Temporary non-use does not extend the period. TablePlay may terminate the offer in the event of transfer without permission, resale, prolonged inactivity, misuse or breach of the Agreement.

Article 13 - End of the Founder Period Upon expiry, the Subscription is automatically continued as a paid monthly subscription at the then applicable country-specific price. The Customer may cancel prior to the first paid renewal. In case of late cancellation, the first paid instalment shall be due.

TablePlay General Terms and Conditions

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A missing or unread reminder does not change the agreed end date, provided that the automatic continuation was clearly agreed upon during registration. TablePlay may amend or terminate the promotion for compelling legal, technical, security or fraud-related reasons, whereby validly granted periods will be honoured to the greatest extent possible.

Part IV - Invoicing and Payment Article 14 - Invoicing Subscription fees are, in principle, invoiced monthly in advance. Other periods, including annual prepayment, may be offered. Invoices are sent or made available electronically. The Customer accepts electronic invoicing and verifies its details. The absence of an internal reference or purchase order number does not suspend payment, unless otherwise agreed in writing in advance.

Article 15 - Payment Payment shall be made via the method offered. Unless stated otherwise, a payment term of fourteen days shall apply. In the case of direct debit or card payment, the Customer authorises TablePlay and its payment provider to carry out periodic debits. The Customer shall ensure a valid payment method and sufficient balance. Objections to invoices must be reported with reasons within fourteen days and do not suspend payment unless confirmed by TablePlay.

Article 16 - Late Payment Upon expiry of the payment term, the Customer shall be in default without further notice of default and shall owe statutory commercial interest, a fixed fee, and reasonable collection and judicial costs. TablePlay may send reminders, restrict functionality, suspend the Account, block guest access, terminate the Agreement and refer the claim to a third party for collection. Suspension does not affect payment obligations. Reinstatement after payment may be made subject to reasonable, previously disclosed reactivation costs.

Part V - Cancellation and Account Termination Article 17 - Term and Renewal A paid monthly subscription runs for one month at a time and is automatically renewed for one month until it is validly cancelled. An annual subscription runs for the agreed annual term and is renewed in accordance with the order. Free trial and Founder periods form part of the Agreement and transition into the paid Subscription upon expiry.

Article 18 - Cancellation by the Customer The Customer may cancel a monthly subscription at any time via the customer portal or support@tableplay.online. The cancellation takes effect at the end of the current payment period. Removal of an app, QR code, payment method or user does not constitute cancellation. TablePlay may require additional identification. Cancellation of an annual subscription only terminates the following renewal, in principle, and does not entitle the Customer to a refund of the remaining annual term, unless otherwise agreed or legally required.

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Article 19 - Termination by TablePlay TablePlay may suspend or immediately terminate in case of default, non-payment, deception, fraud, misuse, unlawful use, security risk, infringement of rights, bankruptcy, cessation of business, statutory prohibitions or breach of the Acceptable Use Policy. In the event of serious fraud, attacks, intentional misuse or evident danger, no period for remedy needs to be offered. TablePlay may terminate a Service or Package upon reasonable notice. In the event of early termination without any default on the part of the Client, a prepaid amount for the remaining period shall be refunded on a pro rata basis.

Article 20 - Consequences of termination On the end date, the right of use lapses and QR codes, games and dashboard access may be deactivated. To the extent available, the Client may request an export of eligible data prior to termination. TablePlay is not obliged to provide a specific format unless agreed upon or legally required. Data will be retained, deleted or anonymised in accordance with the Privacy Statement and the Data Processing Agreement. Outstanding payment, liability, intellectual property and provisions which by their nature are intended to survive shall remain in force.

Part VI - Cancellation and refund Article 21 - Cancellation prior to activation A registration may be withdrawn free of charge prior to activation, except for customisation, implementation or external costs already incurred at request. Customisation services already performed will not be refunded.

Article 22 - No general refund Paid periods will not be refunded due to non-use, interim termination, limited use by staff or Guests, insufficient equipment or internet, missing functionality that was not agreed upon, temporary maintenance or limited disruption. There is no right to a refund for a partially used month. Free periods have no payable value. No statutory consumer cooling-off period applies to business clients.

Article 23 - Correction and refund TablePlay shall correct or refund in the event of demonstrable double collection, debit without contractual basis, early termination by TablePlay without any default on the part of the Client, written goodwill gesture or a mandatory statutory obligation. Requests shall be submitted with reasons stated within thirty days. Refunds shall in principle be made via the original payment method. External transaction, currency and bank charges do not need to be refunded. Set-off against due and payable claims is permitted.

Article 24 - Disruptions Without an SLA, disruptions do not automatically give rise to a right to compensation. In the event of a prolonged disruption attributable to TablePlay as a result of which the paid Service was practically unusable during a substantial part of the period, TablePlay may, in reasonableness, grant a service credit, extension or proportional refund.

TablePlay General Terms and Conditions

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Part VII - Acceptable Use Policy Article 25 - Permitted use The Service may only be used for lawful interactive games, restaurant experience, temporary scores, promotions and supported business purposes. The Client shall ensure proper use by staff and Guests.

Article 26 - Prohibited use • Unlawful, fraudulent, deceptive or harmful use. • Circumventing security, access limits, usage limits or technical controls. • Unauthorised access to Accounts, data, APIs or infrastructure. • Distribution of malware, harmful scripts, denial-of-service, scraping or unauthorised bots. • Manipulation of scores, results, coupons, games or rankings. • Exploiting vulnerabilities outside of the Responsible Disclosure policy. • Decompiling, reverse engineering or reconstructing, except where mandatory law permits this. • Structural copying of games, questions, translations, databases or design. • Selling, renting, sublicensing or transferring Account or QR access without consent. • Use of discriminatory, offensive, threatening, sexual, defamatory or otherwise inappropriate nicknames or content. • Requiring children or other Guests to use real names or sensitive data. • Individual profiling or direct marketing based on Game Data without a valid legal basis. • Infringement of privacy, copyrights, trademarks or other rights. • Games of chance, betting, paid lotteries or cash prizes without consent and statutory compliance. • Misleading promotions or suggesting a non-existent partnership with TablePlay. • Use in violation of sanctions, export regulations or trade restrictions.

Article 27 - Moderation and Enforcement In case of suspected abuse, TablePlay may remove content or nicknames, invalidate scores, terminate sessions, block QR codes, restrict or suspend Accounts, preserve evidence and inform competent authorities where necessary. TablePlay is not required to review all content in advance. The Customer shall indemnify TablePlay against claims arising from unlawful use under the Customer's responsibility.

Part VIII - Coupons and Restaurant Promotions Article 28 - Role of TablePlay TablePlay may offer technical functions enabling restaurants to display coupons, discounts, products, drinks, desserts or other benefits. Unless stated otherwise, the Customer is the offeror and TablePlay is merely the technical facilitator. A coupon offered by the restaurant does not give rise to a purchase or promotional agreement between TablePlay and the Guest.

TablePlay General Terms and Conditions

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Article 29 - Responsibility of the Restaurant The Customer is fully responsible for content, availability, terms, duration, price information, taxes, execution, redemption and compliance with consumer, advertising, alcohol, food, gambling and other local legislation. For each promotion, where relevant, the offeror, validity, Location, redemption conditions, minimum purchase, exclusions, maximum and combinability shall be stated. Promotions may not be offered in a misleading, discriminatory, unenforceable manner or as a game of chance without the required licence.

Article 30 - Standard Coupon Terms Unless stated otherwise, a coupon may be redeemed once, is only valid at the issuing Location, is not commercially transferable, is not redeemable for money, without change or residual credit, not combinable, valid until the stated date and subject to reasonable verification. A screenshot need not be accepted as proof where a unique or dynamic code is used.

Article 31 - Technical Errors TablePlay does not guarantee that every coupon is displayed or registered without interruption. The restaurant shall handle reasonable complaints with due care. TablePlay is not liable for refusal, missing stock, incorrect terms, product quality, tax consequences or disputes between the restaurant and the Guest.

Part IX - Intellectual Property Article 32 - Rights of TablePlay All intellectual property rights in the software, source code, databases, game outputs, question banks, design, interfaces, texts, translations, trademarks, documentation, reports and QR templates vest in TablePlay or its licensors. The Agreement does not transfer any rights; the Customer only obtains the limited right of use.

Article 33 - Restrictions Without permission, the Customer may not copy, publish, distribute, offer as white-label, the Service, use it for a competing product, systematically scrape it, deploy it for AI training, remove ownership notices or disclose confidential technical information.

Article 34 - Customer Material The Customer retains rights to its own logos, names, texts and promotions and grants TablePlay a non-exclusive, worldwide, royalty-free licence to technically process and display this material during the term of the Agreement. The Customer warrants that it holds sufficient rights and shall indemnify TablePlay against claims. Public use as a customer reference requires consent, save where consent has already been agreed.

Article 35 - Third-Party Trademarks and Feedback Trademarks and logos of third parties remain the property of their rights holders. Mention in a quiz does not imply cooperation or sponsorship. Rights holders may report this with reasons via support@tableplay.online. General feedback and suggestions may be used free of charge for improvement purposes, without any claim to compensation or exclusivity.

TablePlay General Terms and Conditions

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Part X - Privacy Article 36 - Personal Data TablePlay processes personal data in accordance with the Privacy Statement. The Data Processing Agreement applies to processing on behalf of the Customer. The Customer is responsible for legal bases, information provided to Guests, handling its own requests and lawful use of Game Data. Guests may not be required to use real names and sensitive data may not be entered without an express agreement.

Part XI - Liability Article 37 - Best-Efforts Obligation TablePlay shall perform the Agreement to the best of its ability. Unless otherwise agreed, this constitutes a best-efforts obligation. TablePlay does not guarantee use by Guests, an increase in revenue, error-free games or translations, immediate real-time updates or suitability for any particular purpose not disclosed.

Article 38 - Limitation of Liability TablePlay shall only be liable for direct damages as a direct result of an attributable failure. The total liability per calendar year shall be limited to whichever is the lowest of the subscription fees paid in the six preceding months or €5,000. In the case of exclusively free trial or Founder usage, the limit shall be €500. Indirect damages, loss of profit, loss of turnover, reputational damage, loss of customers, business stagnation, loss of data, claims by Guests and consequential damages are excluded. TablePlay shall not be liable for incorrect settings, unsuitable equipment, actions of Guests, disruptions at external suppliers insofar as not legally attributable, unlawful restaurant actions, use contrary to instructions or loss of login credentials. The limitations shall not apply in the case of intent or deliberate recklessness on the part of the management or insofar as exclusion is prohibited by law.

Article 39 - Notification and Mitigation of Damages The Customer shall report a possible damages claim as soon as possible and no later than within thirty days after reasonable discovery, shall provide sufficient information and shall take reasonable measures to mitigate damages.

Part XII - Force Majeure Article 40 - Force Majeure TablePlay shall not be obliged to perform in the event of circumstances beyond its reasonable control, including internet, telecom, cloud or power outages, cyberattacks, government measures, war, terrorism, natural disasters, epidemics, strikes, supplier failures, sanctions and unforeseen legal prohibitions. Obligations shall be suspended. After sixty days of continuing force majeure, either party may terminate the part not yet performed without compensation. Services already rendered shall remain payable.

TablePlay General Terms and Conditions

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Part XIII - Complaints Procedure Article 41 - Filing of Complaints Complaints regarding services, invoicing, coupons, privacy or accessibility shall be submitted via support@tableplay.online with name, company name, Account e-mail, clear description, relevant dates or invoice numbers, desired resolution and supporting evidence. Invoice-related complaints should preferably be submitted within fourteen days; other complaints within a reasonable time.

Article 42 - Handling and Escalation TablePlay shall, in principle, confirm receipt within five working days and shall aim to provide a substantive response within thirty days. Additional information may be requested. A complaint shall not automatically suspend payment. Complaints regarding prices or coupons offered by a restaurant shall primarily be handled by the restaurant. Privacy and security notifications shall follow the specific policy documents. Following an unsatisfactory outcome, an internal reassessment may be requested. The parties shall first attempt to reach an amicable resolution, without loss of access to a court or regulatory authority.

Part XIV - Confidentiality Article 43 - Confidential Information Parties shall keep confidential any information designated as confidential or which is reasonably considered confidential. They shall use such information solely for the performance of the Agreement. This obligation shall not apply to information that is lawfully public, independently developed, lawfully obtained from third parties, or required by law to be disclosed. In the event of mandatory disclosure, the other party shall, where permitted, be informed in advance.

Part XV - Amendments Article 44 - Amendment of Terms and Service TablePlay may amend the terms and the Service. Material amendments shall, in principle, be announced thirty days in advance. Amendments may take effect immediately in the case of legislation, security, abuse prevention, supplier requirements or correction of evident errors. If an amendment materially and adversely affects the paid core performance, the Customer may terminate prior to the effective date. Continued use after the effective date shall, insofar as legally permitted, be deemed acceptance.

Part XVI - Final Provisions Article 45 - Assignment, Severability and Waiver The Customer may not assign the Agreement without consent. TablePlay may assign the Agreement to a group company or legal successor in the event of reorganisation, merger, sale or transfer of the Service. If any provision is invalid, the remaining provisions shall remain in effect and the provision shall be replaced by a valid provision that approximates its purpose and intent as closely as possible. Failure to immediately exercise a right shall not be deemed a waiver.

Article 46 - Applicable Law, Jurisdiction and Language The Agreement shall be governed by the laws of the Netherlands, and the Vienna Sales Convention is excluded.

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Disputes shall be submitted to the competent court in the district of TablePlay's statutory seat, unless mandatory law provides otherwise. The parties shall first attempt to reach an amicable resolution. The Dutch text shall prevail. Translations are provided for convenience of use.

Article 47 - Contact TablePlay by Jimani - Jimani B.V. - Albert Plesmanweg 122 - 4462 GC Goes - The Netherlands - Chamber of Commerce (KvK) 91644453 - VAT NL865722729B01 - support@tableplay.online.

General Terms and Conditions TablePlay

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