General Terms and Conditions TablePlay With price, subscription, Founder, cancellation, refund, usage, coupon, complaints, and intellectual property terms and conditions

TablePlay by Jimani Jimani B.V. Albert Plesmanweg 122, 4462 GC Goes KvK 91644453 - Btw NL865722729B01 support@tableplay.online

Version 1.0 Last updated: 10 July 2026

Legal review note This document has been prepared for business use by TablePlay. Have the final publication, international application, current suppliers, technical setup, and country-specific rules periodically reviewed by legal counsel.

Table of Contents Part I - General provisions Part II - Price and subscription terms Part III - Founder offer Part IV - Invoicing and payment Part V - Cancellation and account termination Part VI - Cancellation and refund Part VII - Acceptable Use Policy Part VIII - Coupons and restaurant promotions Part IX - Intellectual property Part X - Privacy Part XI - Liability Part XII - Force majeure Part XIII - Complaints procedure Part XIV - Confidentiality Part XV - Amendments Part XVI - Final provisions

General Terms and Conditions TablePlay

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Part I - General provisions Article 1 - Identity and business applicability TablePlay is offered by Jimani B.V., trading under the name TablePlay by Jimani, Albert Plesmanweg 122, 4462 GC Goes, the Netherlands, KvK 91644453, Btw NL865722729B01 and support@tableplay.online. The counterparty that registers, enters into a subscription, or uses the Service shall be referred to as the Customer. These terms and conditions are intended exclusively for agreements entered into in the exercise of a profession or business. By registering, the Customer declares that it is acting in a business capacity and is authorised to represent the relevant undertaking. If, notwithstanding the foregoing, mandatory consumer protection law applies, that law shall prevail over any conflicting provisions.

Article 2 - Definitions • Account: the secure digital environment of the Customer. • Subscription: the periodic right of use to the Service. • Service: the digital game, QR, dashboard, statistics, management, and support functionalities. • Founder offer: the temporary arrangement whereby accepted new customers pay no regular subscription fees for a maximum of twelve months. • Guest: a person who plays via a QR code or other access method. • Customer Data: data, logos, settings, and content entered by or on behalf of the Customer. • Location: the business location where TablePlay is used. • Agreement: the contractual relationship, including these terms and conditions, the order, and the data processing agreement. • Package: the chosen subscription variant. • Platform: the websites, applications, APIs, databases, dashboards, and game environments. • Game Data: nicknames, table IDs, games, answers, scores, results, and session data.

Article 3 - Applicability and order of precedence These terms and conditions apply to offers, registrations, trial periods, promotions, Subscriptions, and other performances of TablePlay. Any terms and conditions of the Customer are expressly rejected. These terms and conditions shall be made available before or during registration in a manner that allows for storage and retrieval. Electronic acceptance, Account activation, or actual use shall constitute agreement. In the event of conflict, the following order shall apply: a separately signed contract, then the data processing agreement for privacy matters, then the order or registration confirmation, then these terms and conditions, and thereafter other website information. Manifest writing, calculation, translation, programming, and publication errors shall not be binding on TablePlay.

Article 4 - Formation and verification The Agreement is formed upon completion and activation of registration, written confirmation, signature, or actual performance with the Customer's agreement. TablePlay may verify business, contact, payment, and verification data and may refuse or postpone a registration in the event of incorrectness, doubt as to representative authority, fraud, duplicate promotion, prior serious breach, impossibility of delivery, or prohibited use. The Customer warrants that its data is accurate, up to date, and complete.

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Article 5 - Scope and Development of the Service For the duration of the Agreement, TablePlay grants a limited, non-exclusive, non-transferable and revocable right of use for internal business operations at the agreed Location. The functionality is determined by Package, number of tables or Locations, country, language, development phase and additional agreements. The Service may include QR codes, individual games, table games, table-versus-table games, scores, leaderboards, coupons, multilingualism and statistics. Not every feature needs to be available in every country, Package or device. Demonstrations, roadmaps and future plans are indicative. TablePlay may modify design, game content, technical set-up and functionality, provided that the paid core performance is not materially eroded without reasonable grounds. Beta and test features are provided in the state they are in and may be modified or discontinued.

Article 6 - Availability and Support TablePlay reasonably endeavours to provide careful and available services, but does not guarantee uninterrupted or error-free operation nor a fixed availability percentage without a separate SLA. Temporary unavailability may result from maintenance, updates, security, supplier failures, internet or hosting problems, force majeure or necessary recovery. Planned maintenance will be announced where possible; emergency maintenance may take place without prior notice. Support is provided in principle via the customer portal or support@tableplay.online. The Client shall provide all reasonably required information.

Article 7 - Obligations of the Client The Client shall use the Service in accordance with the Agreement, legislation, reasonable instructions and the rights of Guests and third parties. The Client is responsible for account set-up, accuracy of table and location data, security of login credentials, placement of QR codes, own content, lawful information to Guests, sufficient internet connectivity and compliance with local promotion, pricing, gaming and consumer protection regulations. Unauthorised use and incidents shall be reported without delay. Actions performed via the Account shall be attributed to the Client, unless appropriate security and a cause outside its responsibility are demonstrated to be plausible.

Article 8 - Usage Limits and Package Change The number of tables, Locations, sessions and other limits is determined by the Package. In the event of exceeding these limits, TablePlay may require reduction, restrict excess access, adjust the Package or charge additional costs made known in advance. Upgrades may take effect immediately; downgrades in principle take effect from the next invoicing period and only where the usage fits within the lower Package.

Part II - Price and Subscription Terms Article 9 - Prices For Dutch standard packages, unless otherwise stated during registration: Start €29 per month for up to and including 10 tables, Professional €49 per month for up to and including 25 tables and Complete €79 per month with the number of tables stated at that time or unlimited tables.

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Prices are exclusive of value added tax and other levies. Other countries may have country-specific prices, currencies, tax rules, purchasing power corrections and Packages. The price at the last registration step and in the confirmation shall prevail over general website information. Customisation, integrations, hardware, printed materials, implementation and special support are not included unless stated otherwise. TablePlay may adjust prices annually due to inflation, costs, market conditions, taxes, currency, suppliers or Package changes. Material increases shall be announced at least thirty days in advance, except for direct statutory or external costs.

Article 10 - Free Trial Period New Clients may, where offered, receive a free trial period of thirty days once. TablePlay may require valid business and payment details. The trial period begins upon Account activation and may be limited to one participation per company, group, branch, domain, director, payment method or actual user. After the trial period, the Subscription shall automatically continue on a paid basis, unless cancelled prior to its expiry. The Founder offer replaces the standard trial period; the two shall not be combined unless TablePlay permits this in writing.

Part III - Founder Offer Article 11 - Admission to the Founder Offer TablePlay may offer the first one hundred eligible new restaurants per participating country up to twelve months of free regular subscription fees. The scheme is temporary and is available exclusively for complete, accurate and verifiable registrations of operational hospitality locations or those demonstrably in preparation that genuinely wish to use TablePlay and have not previously benefited from a similar offer. Ranking is in principle determined by the time of receipt of a complete and valid registration. Incomplete, misleading, fraudulent, duplicate or speculative applications do not reserve a place. TablePlay may refuse participation in the event of artificial splitting, resale, non-existent business, misuse or conflict with the Agreement.

Article 12 - Scope of the Founder Period The free period is a maximum of twelve consecutive months from the confirmed activation date and covers only the regular subscription fees of the accepted standard package. Not included are taxes where applicable, customisation, paid integrations, hardware, printed materials, implementation, premium support, overages and separately priced features. The offer is tied to the business, non-transferable, not redeemable for cash and not combinable unless stated otherwise. Temporary non-use does not extend the period. TablePlay may terminate the offer in the event of transfer without consent, resale, prolonged inactivity, misuse or breach of the Agreement.

Article 13 - End of the Founder Period Upon expiry, the Subscription is automatically continued as a paid monthly subscription at the then applicable country-specific price. The Customer may cancel before the first paid renewal. In the event of late cancellation, the first paid term shall be payable.

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A missing or unread reminder does not change the agreed end date, provided that the automatic continuation was clearly agreed during registration. TablePlay may amend or terminate the promotion for compelling legal, technical, security or fraud-related reasons, whereby periods legitimately granted will be honoured as far as possible.

Part IV - Invoicing and Payment Article 14 - Invoicing Subscription fees are in principle invoiced monthly in advance. Other periods, including annual prepayment, may be offered. Invoices are sent or made available electronically. The Customer accepts electronic invoicing and verifies its details. The absence of an internal reference or purchase order number does not suspend payment, unless otherwise agreed in writing in advance.

Article 15 - Payment Payment shall be made via the offered method. Unless stated otherwise, a payment term of fourteen days shall apply. In the case of direct debit or card payment, the Customer authorises TablePlay and its payment provider to carry out periodic debits. The Customer shall ensure a valid payment method and sufficient balance. Objections to invoices must be reported with reasons within fourteen days and do not suspend payment unless TablePlay confirms this.

Article 16 - Late Payment Upon expiry of the payment term, the Customer shall be in default without further notice of default and shall owe statutory commercial interest, a fixed fee, and reasonable collection and legal costs. TablePlay may send reminders, limit functionality, suspend the Account, block guest access, terminate, and refer the claim for collection. Suspension does not affect payment obligations. Restoration after payment may be made conditional on reasonable, pre-disclosed reactivation costs.

Part V - Cancellation and Account Termination Article 17 - Term and Renewal A paid monthly subscription runs for one month at a time and is automatically renewed for one month until it is validly cancelled. An annual subscription runs for the agreed annual term and is renewed in accordance with the order. Free trial and Founder periods form part of the Agreement and, upon expiry, convert into the paid Subscription.

Article 18 - Cancellation by the Customer The Customer may cancel a monthly subscription at any time via the customer portal or support@tableplay.online. The cancellation takes effect at the end of the current payment period. Removal of an app, QR code, payment method or user does not constitute cancellation. TablePlay may require additional identification. Cancellation of an annual subscription shall, in principle, only terminate the following renewal and shall not entitle the Customer to a refund of the remaining annual term, unless otherwise agreed or legally required.

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Article 19 - Termination by TablePlay TablePlay may suspend or terminate immediately in the event of default, non-payment, deception, fraud, misuse, unlawful use, security risk, infringement of rights, bankruptcy, cessation of business, statutory prohibitions or breach of the Acceptable Use Policy. In the event of serious fraud, attacks, intentional misuse or evident danger, no remedy period needs to be offered. TablePlay may terminate a Service or Package with reasonable notice. In the event of early termination without any default on the part of the Client, a prepaid amount for the remaining period will be refunded on a pro rata basis.

Article 20 - Consequences of termination On the end date, the right of use lapses and QR codes, games and dashboard access may be deactivated. To the extent available, the Client may, prior to termination, request an export of data eligible for that purpose. TablePlay is not obliged to provide a specific format unless agreed or legally required. Data will be retained, deleted or anonymised in accordance with the Privacy Statement and the Data Processing Agreement. Outstanding payment, liability, intellectual property and provisions which by their nature are intended to survive shall remain in force.

Part VI - Cancellation and refund Article 21 - Cancellation prior to activation A registration may be withdrawn free of charge prior to activation, except for custom-made, implementation or external costs already incurred at request. Custom-made services already performed will not be refunded.

Article 22 - No general refund Paid periods will not be refunded on account of non-use, interim termination, limited use by staff or Guests, insufficient equipment or internet, absence of functionality not agreed upon, temporary maintenance or limited disruption. There is no right to a refund of a partially used month. Free periods have no payable value. No statutory consumer cooling-off period applies for business clients.

Article 23 - Correction and refund TablePlay will correct or refund in the event of demonstrable double collection, debit without contractual basis, early termination by TablePlay without any default on the part of the Client, written ex gratia concession or a mandatory statutory obligation. Requests must be submitted with reasons within thirty days. Repayment will in principle be made via the original payment method. External transaction, currency and bank charges do not need to be refunded. Set-off against due and payable claims is permitted.

Article 24 - Disruptions Without an SLA, disruptions do not automatically give rise to a right to compensation. In the event of a disruption attributable to TablePlay of a prolonged nature as a result of which the paid Service was practically unusable during a substantial part of the period, TablePlay may, in reasonableness, grant a service credit, extension or proportionate refund.

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Part VII - Acceptable Use Policy Article 25 - Permitted use The Service may only be used for lawful interactive games, restaurant experience, temporary scores, promotions and supported business purposes. The Client shall ensure proper use by staff and Guests.

Article 26 - Prohibited use • Unlawful, fraudulent, deceptive or harmful use. • Circumventing security, access limits, usage limits or technical controls. • Unauthorised access to Accounts, data, APIs or infrastructure. • Distribution of malware, harmful scripts, denial-of-service, scraping or unauthorised bots. • Manipulation of scores, results, coupons, games or rankings. • Exploiting vulnerabilities outside the Responsible Disclosure policy. • Decompiling, reverse-engineering or reconstructing, except where mandatory law permits this. • Structural copying of games, questions, translations, databases or design. • Selling, renting out, sublicensing or transferring Account or QR access without permission. • Using discriminatory, offensive, threatening, sexual, defamatory or otherwise inappropriate nicknames or content. • Requiring children or other Guests to use real names or sensitive data. • Individual profiling or direct marketing based on Game Data without a valid legal basis. • Infringement of privacy, copyrights, trademarks or other rights. • Games of chance, betting, paid lotteries or cash prizes without permission and statutory compliance. • Misleading promotions or suggesting a non-existent cooperation with TablePlay. • Use in violation of sanctions, export regulations or trade restrictions.

Article 27 - Moderation and enforcement In case of suspected misuse, TablePlay may remove content or nicknames, invalidate scores, terminate sessions, block QR codes, restrict or suspend Accounts, secure evidence and inform competent authorities where necessary. TablePlay is not required to review all content in advance. The Customer shall indemnify TablePlay against claims arising from unlawful use under the Customer's responsibility.

Part VIII - Coupons and restaurant promotions Article 28 - Role of TablePlay TablePlay may provide technical functions with which restaurants can display coupons, discounts, products, drinks, desserts or other benefits. Unless otherwise stated, the Customer is the provider and TablePlay is merely the technical facilitator. A coupon offered by the restaurant does not create a purchase or promotional agreement between TablePlay and the Guest.

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Article 29 - Responsibility of the restaurant The Customer is fully responsible for content, availability, terms, duration, price information, taxes, execution, redemption and compliance with consumer, advertising, alcohol, food, gambling and other local legislation. For each promotion, where relevant, the provider, validity, Location, redemption conditions, minimum purchase, exclusions, maximum and combinability shall be stated. Promotions may not be offered in a misleading, discriminatory, unenforceable manner or as a game of chance without the required permit.

Article 30 - Standard coupon conditions Unless otherwise stated, a coupon may be redeemed once, is valid only at the issuing Location, is not commercially transferable, is not redeemable for cash, without change or remaining credit, is not combinable, is valid until the stated date and is subject to reasonable verification. A screenshot need not be accepted as proof when a unique or dynamic code is used.

Article 31 - Technical errors TablePlay does not guarantee that every coupon will be displayed or registered without interruption. The restaurant shall handle reasonable complaints with due care. TablePlay is not liable for refusal, insufficient stock, incorrect conditions, product quality, tax consequences or disputes between the restaurant and Guest.

Part IX - Intellectual property Article 32 - Rights of TablePlay All intellectual property rights to software, source code, databases, game implementations, question banks, design, interfaces, texts, translations, trademarks, documentation, reports and QR templates rest with TablePlay or its licensors. The Agreement does not transfer any rights; the Customer obtains only the limited right of use.

Article 33 - Restrictions Without permission, the Customer may not copy, publish, distribute, offer as white-label, use for a competing product, systematically scrape, use for AI training, remove ownership notices or disclose confidential technical information relating to the Service.

Article 34 - Customer material The Customer retains the rights to its own logos, names, texts and promotions and grants TablePlay a non-exclusive, worldwide, royalty-free licence to technically process and display this material for the duration of the Agreement. The Customer warrants that it has sufficient rights and shall indemnify TablePlay against claims. Public use as a customer reference requires permission, except where permission has already been agreed.

Article 35 - Third-party trademarks and feedback Trademarks and logos of third parties remain the property of their rights holders. Mention in a quiz does not imply any collaboration or sponsorship. Rights holders may submit a substantiated notification via support@tableplay.online. General feedback and suggestions may be used free of charge for improvement, without any claim to compensation or exclusivity.

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Part X - Privacy Article 36 - Personal data TablePlay processes personal data in accordance with the Privacy Statement. For processing on behalf of the Customer, the Data Processing Agreement applies. The Customer is responsible for legal bases, information to Guests, handling of its own requests and lawful use of Game Data. Guests may not be required to use real names, and sensitive data may not be entered without express agreement.

Part XI - Liability Article 37 - Best-efforts obligation TablePlay performs the Agreement to the best of its ability. Unless otherwise agreed, this constitutes a best-efforts obligation. TablePlay does not guarantee use by Guests, increased revenue, error-free games or translations, immediate real-time updates or suitability for any special purpose not communicated.

Article 38 - Limitation of liability TablePlay shall only be liable for direct damages as a direct result of an attributable failure. The total liability per calendar year is limited to the lower of the subscription fees paid in the six preceding months or €5,000. For exclusively free trial or Founder use, the limit is €500. Indirect damages, loss of profit, loss of turnover, reputational damage, loss of customers, business interruption, data loss, claims by Guests and consequential damages are excluded. TablePlay is not liable for incorrect settings, unsuitable equipment, actions by Guests, malfunctions at external suppliers insofar as not legally attributable, unlawful restaurant actions, use contrary to instructions or loss of login credentials. The limitations do not apply in the case of intent or deliberate recklessness on the part of management or insofar as exclusion is prohibited by law.

Article 39 - Notification and mitigation of damages The Client shall report a possible damages claim as soon as possible and no later than thirty days after reasonable discovery, shall provide sufficient information and shall take reasonable measures to mitigate damages.

Part XII - Force majeure Article 40 - Force majeure TablePlay is not obliged to perform in circumstances beyond its reasonable control, including internet, telecom, cloud or power outages, cyberattacks, government measures, war, terrorism, natural disasters, epidemics, strikes, supplier failures, sanctions and unforeseen legal prohibitions. Obligations are suspended. After sixty days of continuing force majeure, either party may terminate the part not yet performed without compensation. Services already rendered remain payable.

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Part XIII - Complaints procedure Article 41 - Filing of complaints Complaints regarding service provision, invoicing, coupons, privacy or accessibility shall be filed via support@tableplay.online with name, company name, Account e-mail address, clear description, relevant dates or invoice numbers, desired solution and supporting evidence. Invoice complaints are preferably filed within fourteen days; other complaints within a reasonable time.

Article 42 - Handling and escalation TablePlay shall in principle confirm receipt within five working days and aims to provide a substantive response within thirty days. Additional information may be requested. A complaint does not automatically suspend payment. Complaints regarding prices or coupons offered by a restaurant shall primarily be handled by the restaurant. Privacy and security notifications shall follow the specific policy documents. Following an unsatisfactory outcome, an internal review may be requested. The parties shall first attempt to resolve matters amicably, without loss of access to a court or supervisory authority.

Part XIV - Confidentiality Article 43 - Confidential information The parties shall keep confidential any information designated as confidential or which is reasonably considered to be confidential. They shall use such information solely for the performance of the Agreement. This obligation does not apply to information that is lawfully public, independently developed, lawfully obtained from third parties, or required by law to be disclosed. In the event of mandatory disclosure, the other party shall, where permitted, be informed in advance.

Part XV - Amendments Article 44 - Amendment of terms and Service TablePlay may amend the terms and conditions and the Service. Material amendments shall in principle be announced thirty days in advance. Amendments may take immediate effect in the case of legislation, security, abuse prevention, requirements of suppliers or correction of evident errors. If an amendment materially and adversely affects the paid core performance, the Client may terminate prior to the effective date. Continued use after the effective date shall, insofar as legally permitted, be deemed acceptance.

Part XVI - Final provisions Article 45 - Assignment, severability and waiver The Client may not assign the Agreement without consent. TablePlay may assign the Agreement to a group company or legal successor in the event of reorganisation, merger, sale or transfer of the Service. If a provision is invalid, the remaining provisions shall remain in effect and the provision shall be replaced by a valid provision that approximates the purpose and intent thereof. The failure to immediately exercise a right shall not be deemed a waiver.

Article 46 - Applicable law, jurisdiction and language The Agreement is governed by Dutch law and the Vienna Sales Convention is excluded.

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Disputes shall be submitted to the competent court in the district of TablePlay's statutory seat, unless mandatory law provides otherwise. The parties shall first attempt an amicable resolution. The Dutch text shall prevail. Translations are provided for ease of use.

Article 47 - Contact TablePlay by Jimani - Jimani B.V. - Albert Plesmanweg 122 - 4462 GC Goes - The Netherlands - Company Registration No. 91644453 - VAT NL865722729B01 - support@tableplay.online.

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