Everything guests and venues usually ask

They scan the QR code on the table with their own phone, choose children or adults, choose a game and play. No app, no account.

No. There's one code per table, behind which are all the games you've enabled. A code per game would mean replacing signs every time the offering changes.

Not for the games; guests play on their own phone. Only for the order button do you need a PC with a receipt printer.

No. Every game explains itself on screen, and the guest starts by themselves. Your staff won't notice anything, except that tables stay longer.

Within an afternoon. Sign up, enter tables, download QR signs and print.

Playing solo means a score on your own phone. Playing together at the table is one game for the group. A venue tournament runs across the whole business: everyone taking part appears in the same leaderboard.

Yes. When scanning, the guest chooses children or adults, and only games matching that choice appear afterwards.

Yes, and they're added automatically. You don't need to do anything and there's no extra charge.

Yes. You set per business which games guests get to see.

No, and that's a deliberate choice. The button is called 'I'd like to order' and calls staff to the table; what's ordered is discussed there. A guest who submits their whole order no longer talks to your staff.

Windows software that runs on a PC in the venue and sends a table's call to your receipt printer. It doesn't do anything more than that.

Yes, via USB. The printer you already have at the till is usually sufficient; Bridge finds it as soon as it's switched on, and you print a test receipt before any guest is seated at a table.

Yes, via a fixed IP address on your network. You can connect several and set per printer which receipts go there.

That's the question we get asked most often, and the answer lies in the length. A game lasts two to five minutes and is meant for the gap between ordering and serving. Table-versus-table and playing together on one phone are specifically designed to get guests talking to each other instead of each scrolling on their own.

No. There's nothing to prepare, hand out or clear away. The QR code is on the table and the guest does the rest. Your staff only notice it when a guest orders an extra drink through the game.

Guests play on their own mobile connection; your Wi-Fi isn't needed. The games are built to be lightweight, precisely because a cellar or a terrace rarely has good reception.

Yes. In the customer portal you can turn games on or off individually, and this takes effect immediately on all tables. You can also decide per game whether it suits your venue.

Guests don't have an account and only enter a nickname. We don't store any names, email addresses or phone numbers of your guests. What we do store and why is set out in the privacy statement.

Afterwards, a guest can leave their email address and receives one invitation. Their answer comes to you, not to a public platform.

You can, but the treat is deliberately kept separate from the score. Buying feedback gets you feedback you can't learn anything from.

No. Anyone who is satisfied is asked whether they'd also like to share it publicly; that's voluntary and never happens automatically. Steering who may and may not leave a review is against the rules of every platform.

Yes, with a widget. You decide what becomes visible; a review that comes in isn't automatically shown.

No. You download them as a PDF in A5 or A6 and print them yourself. Holders and printing aren't included: every venue has different tables.

With Start and Professional you choose a pre-selected design with your own logo. With Complete and Holiday Parks you supply a fully custom sign design.

Print it again. The code stays the same and remains valid.

It runs in a browser on any screen with a connection and shows today's, this week's and this month's rankings. You don't need any extra box for it.

Never. Their scores don't count towards the public board, not even in demos or screenshots. This isn't a setting you can turn on.

Yes, with Complete and Holiday Parks. Your own questions, your own evening and prizes for 1st, 2nd and 3rd place.

At the end of a tournament, a winner's receipt comes out of the printer, if you've connected Bridge. Otherwise it's shown on the scoreboard.

No, from no one. Not even from TablePlay itself: if a guest shares their score, the name of your venue appears on that image, not ours.

It's only used for the review invitation they requested themselves. No newsletter, no reselling.

Within the European Union. There's a data processing agreement, and it's included with the subscription.

No. There's no advertising tracking and nothing is shared with advertisers.

Yes, with Complete and Holiday Parks. You invite locations, each manager gets their own dashboard and you keep the central overview.

No. Those remain with the central overview.

As soon as there are multiple guest areas within one park or resort and play happens throughout the day. The difference from Complete isn't the number of tables - both are unlimited - but the scale and the zones.

Holiday parks generally use TablePlay far more intensively than a restaurant or hotel. A holiday park is active almost 24 hours a day, often has multiple hospitality locations, and can use TablePlay not only in restaurants, cafés and terraces, but also via QR codes in the rental accommodation. As a result, many more guests can play at the same time over a much larger part of the day, which leads to significantly more game traffic, sessions and load on our servers than at a regular hospitality location. To reliably deliver that extra capacity, availability and scale, a separate rate applies to holiday parks.

The first hundred venues per country play free for twelve months, without payment details and without automatic renewal. Around month eleven you'll receive an invoice for the first paid month; by paying, you choose to continue.

You'll be notified well in advance. If you want to continue, your package's monthly fee will start. If you want to stop, you cancel and it simply stops. There's no automatic renewal.

If the founder spots in your country have been taken, you start with thirty days free. Upon registration, an invoice for the first paid month is created, which you pay within those thirty days or have collected via direct debit.

No. No connection costs, no installation costs and no costs for the QR signs; you print those yourself. You only pay your package's monthly fee.

Yes. You cancel in the portal and pay until the end of the current month.

Yes. Each location has its own subscription, tailored to the number of tables there.