Terms and Conditions TablePlay With price, subscription, Founder, cancellation, refund, use, coupon, complaints and intellectual property terms

TablePlay by Jimani Jimani B.V. Albert Plesmanweg 122, 4462 GC Goes KvK 91644453 - Btw NL865722729B01 support@tableplay.online

Version 1.0 Last updated: 10 July 2026

Legal review note This document has been drawn up for commercial use by TablePlay. Have the final publication, international application, current suppliers, technical setup and country-specific rules reviewed by legal counsel periodically.

Table of Contents Part I - General provisions Part II - Price and subscription terms Part III - Founder offer Part IV - Invoicing and payment Part V - Cancellation and account termination Part VI - Cancellation and refund Part VII - Acceptable Use Policy Part VIII - Coupons and restaurant promotions Part IX - Intellectual property Part X - Privacy Part XI - Liability Part XII - Force majeure Part XIII - Complaints procedure Part XIV - Confidentiality Part XV - Amendments Part XVI - Final provisions

Terms and Conditions TablePlay

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Part I - General provisions Article 1 - Identity and business applicability TablePlay is offered by Jimani B.V., trading under the name TablePlay by Jimani, Albert Plesmanweg 122, 4462 GC Goes, the Netherlands, KvK 91644453, VAT NL865722729B01 and support@tableplay.online. The counterparty that registers, takes out a subscription or uses the Service is referred to as the Customer. These terms and conditions are intended exclusively for agreements entered into in the exercise of a profession or business. By registering, the Customer declares that it is acting in a business capacity and that it is authorised to represent the undertaking concerned. If, notwithstanding the foregoing, mandatory consumer law applies, that law shall prevail over any conflicting provisions.

Article 2 - Definitions • Account: the secure digital environment of the Customer. • Subscription: the periodic right of use to the Service. • Service: the digital game, QR, dashboard, statistics, management and support functionalities. • Founder offer: the temporary arrangement whereby accepted new customers pay no regular subscription fees for a maximum of twelve months. • Guest: a person who plays via a QR code or other access method. • Customer Data: data, logos, settings and content entered by or on behalf of the Customer. • Location: the business premises where TablePlay is used. • Agreement: the contractual relationship, including these terms and conditions, the order and the data processing agreement. • Package: the chosen subscription variant. • Platform: the websites, applications, APIs, databases, dashboards and gaming environments. • Game Data: nicknames, table IDs, games, answers, scores, results and session data.

Article 3 - Applicability and order of precedence These terms and conditions apply to offers, registrations, trial periods, promotions, Subscriptions and other services of TablePlay. Terms and conditions of the Customer are expressly rejected. The terms and conditions are made available prior to or during registration in a manner that allows storage and consultation. Electronic acceptance, Account activation or actual use shall constitute agreement. In the event of conflict, the following order shall apply: a separately signed contract, followed by the data processing agreement for privacy matters, followed by the order or registration confirmation, followed by these terms and conditions and thereafter other website information. Manifest writing, calculation, translation, programming and publication errors shall not be binding on TablePlay.

Article 4 - Formation and verification The Agreement is formed upon completion and activation of registration, written confirmation, signature or actual performance with the Customer's consent. TablePlay may verify business, contact, payment and verification information and may refuse or postpone a registration in case of inaccuracy, doubt as to authority of representation, fraud, duplicate promotion, prior serious default, impossibility of delivery or prohibited use. The Customer warrants that its information is correct, current and complete.

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Article 5 - Scope and development of the Service TablePlay shall, during the Agreement, grant a limited, non-exclusive, non-transferable and revocable right of use for internal business operations at the agreed Location. The functionality shall be determined by Package, number of tables or Locations, country, language, development phase and additional agreements. The Service may comprise QR codes, individual games, table games, table-versus-table games, scores, leaderboards, coupons, multilingualism and statistics. Not every function need be available in every country, Package or device. Demonstrations, roadmaps and future plans are indicative. TablePlay may amend design, game content, technical set-up and functionality, provided that the paid core performance is not substantially undermined without reasonable grounds. Beta and test functions are supplied in the condition in which they exist and may be amended or discontinued.

Article 6 - Availability and support TablePlay shall use reasonable endeavours to provide careful and available service provision, but does not, absent a separate SLA, guarantee uninterrupted or error-free operation or any fixed availability percentage. Temporary unavailability may arise due to maintenance, updates, security, supplier malfunctions, internet or hosting problems, force majeure or necessary repair. Scheduled maintenance shall be announced where possible; emergency maintenance may take place without prior notice. Support shall in principle be provided via the customer portal or support@tableplay.online. The Customer shall provide all information reasonably required.

Article 7 - Obligations of the Customer The Customer shall use the Service in accordance with the Agreement, legislation, reasonable instructions and the rights of Guests and third parties. The Customer is responsible for account set-up, accuracy of table and location data, security of login credentials, placement of QR codes, own content, lawful information to Guests, sufficient internet connectivity and compliance with local promotion, price, gaming and consumer protection rules. Unauthorised use and incidents shall be reported without delay. Actions carried out via the Account shall be attributed to the Customer, unless appropriate security measures and a cause outside its responsibility are made plausible.

Article 8 - Usage limits and package change The number of tables, Locations, sessions and other limits shall be determined by the Package. In the event of exceedance, TablePlay may demand reduction, restrict excess access, adjust the Package or charge additional costs made known in advance. Upgrades may take effect immediately; downgrades shall in principle take effect as of the next invoicing period and only where usage fits within the lower Package.

Part II - Price and subscription terms Article 9 - Prices For Dutch standard packages, unless stated otherwise during registration: Start €29 per month up to and including 10 tables, Professional €49 per month up to and including 25 tables, and Complete €79 per month with the number of tables stated at that time or unlimited tables.

General Terms and Conditions TablePlay

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Prices are exclusive of turnover tax and other levies. Other countries may have country-specific prices, currencies, tax rules, purchasing power adjustments and Packages. The price shown at the final registration step and in the confirmation shall prevail over general website information. Custom work, integrations, hardware, printed materials, implementation and special support are not included unless stated otherwise. TablePlay may adjust prices annually due to inflation, costs, market conditions, taxes, currency, suppliers or Package changes. Material increases shall be announced at least thirty days in advance, save for direct statutory or external costs.

Article 10 - Free trial period New Customers may, if offered, receive a free trial period of thirty days once only. TablePlay may require valid business and payment details. The trial period shall commence upon Account activation and may be limited to one participation per undertaking, group, branch, domain, director, payment method or actual user. After the trial period, the Subscription shall automatically continue on a paid basis, unless cancelled prior to its expiry. The Founder offer shall replace the standard trial period; the two shall not be combined unless TablePlay permits this in writing.

Part III - Founder Offer Article 11 - Admission to the Founder Offer TablePlay may offer the first one hundred eligible new restaurants per participating country a maximum of twelve months of free regular subscription fees. The arrangement is temporary and is exclusively open to complete, correct and verifiable registrations of operational hospitality venues or venues demonstrably in preparation that genuinely intend to use TablePlay and have not previously benefited from a comparable offer. Ranking is, in principle, determined by the time of receipt of a complete and valid registration. Incomplete, misleading, fraudulent, duplicate or speculative applications do not reserve a place. TablePlay may refuse participation in the event of artificial splitting, resale, non-existent business, misuse or conflict with the Agreement.

Article 12 - Scope of the Founder Period The free period amounts to a maximum of twelve consecutive months from the confirmed activation date and covers exclusively the regular subscription fees of the accepted standard package. Not included are taxes where applicable, customisation, paid integrations, hardware, printed materials, implementation, premium support, overages and separately priced features. The offer is business-specific, non-transferable, non-redeemable for cash and non-combinable unless stated otherwise. Temporary non-use does not extend the period. TablePlay may terminate the offer in the event of transfer without permission, resale, prolonged inactivity, misuse or breach of the Agreement.

Article 13 - End of the Founder Period Upon expiry, the Subscription is automatically continued as a paid monthly subscription at the then applicable country-specific price. The Customer may cancel prior to the first paid renewal. In the event of late cancellation, the first paid instalment shall be due.

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A missing or unread reminder does not change the agreed end date, provided that the automatic continuation was clearly agreed during registration. TablePlay may amend or terminate the promotion for compelling legal, technical, security or fraud-related reasons, whereby validly granted periods shall be honoured as far as possible.

Part IV - Invoicing and Payment Article 14 - Invoicing Subscription fees are, in principle, invoiced monthly in advance. Other periods, including annual prepayment, may be offered. Invoices are sent or made available electronically. The Customer accepts electronic invoicing and verifies its details. The absence of an internal reference or purchase order number does not suspend payment, unless otherwise agreed in writing in advance.

Article 15 - Payment Payment shall be made via the method offered. Unless stated otherwise, a payment term of fourteen days applies. In the case of direct debit or card payment, the Customer authorises TablePlay and its payment provider for periodic debiting. The Customer shall ensure a valid payment method and sufficient balance. Objections to invoices shall be reported with reasons within fourteen days and do not suspend payment unless TablePlay confirms this.

Article 16 - Late Payment Upon expiry of the payment term, the Customer is in default without further notice of default and shall owe statutory commercial interest, a fixed fee, and reasonable collection and legal costs. TablePlay may send reminders, restrict functionality, suspend the Account, block guest access, terminate, and refer the claim to a third party. Suspension does not affect payment obligations. Restoration after payment may be made subject to reasonable, previously disclosed reactivation fees.

Part V - Cancellation and Account Termination Article 17 - Term and Renewal A paid monthly subscription runs for one month at a time and is automatically renewed for one month until it is validly cancelled. An annual subscription runs for the agreed annual term and is renewed in accordance with the order. Free trial and Founder periods form part of the Agreement and, upon expiry, convert into the paid Subscription.

Article 18 - Cancellation by the Customer The Customer may cancel a monthly subscription at any time via the customer portal or support@tableplay.online. The cancellation takes effect at the end of the current payment period. Removal of an app, QR code, payment method or user does not constitute cancellation. TablePlay may require additional identification. Cancellation of an annual subscription in principle only terminates the next renewal and does not entitle the Customer to a refund of the remaining annual term, unless otherwise agreed or legally required.

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General Terms and Conditions TablePlay (Part 4 of 7). The parts will be pasted back together after translation, so use the same terminology and form of address throughout the document. This is a legal document. Translate fully and literally; omit nothing and add nothing. Preserve the line layout, blank lines, numbering, and bullet points exactly. Leave proper names, company names, e-mail addresses, URLs, Chamber of Commerce and VAT numbers, version numbers, and standard numbers unchanged. Use the legal terminology customary in the target country.

Article 19 - Termination by TablePlay TablePlay may suspend or terminate immediately in the event of breach, non-payment, deception, fraud, abuse, unlawful use, security risk, infringement of rights, bankruptcy, cessation of business, statutory prohibitions, or breach of the Acceptable Use Policy. In the event of serious fraud, attacks, deliberate abuse, or evident danger, no cure period need be offered. TablePlay may terminate a Service or Package upon reasonable notice. In the event of early termination without any breach by the Client, a prepaid amount for the remaining period shall be refunded on a pro rata basis.

Article 20 - Consequences of termination On the end date, the right of use lapses and QR codes, games, and dashboard access may be deactivated. To the extent available, the Client may, prior to termination, request an export of eligible data. TablePlay is not obliged to provide any specific format unless agreed or legally required. Data shall be retained, deleted, or anonymised in accordance with the Privacy Statement and Data Processing Agreement. Outstanding payment obligations, liability, intellectual property, and provisions which by their nature are intended to survive shall remain in force.

Part VI - Cancellation and refund Article 21 - Cancellation prior to activation A registration may be withdrawn free of charge prior to activation, except for custom, implementation, or external costs already incurred at request. Custom work already performed shall not be refunded.

Article 22 - No general refund Amounts paid for periods shall not be refunded on account of non-use, interim termination, limited use by staff or Guests, insufficient equipment or internet connection, absence of functionality not agreed upon, temporary maintenance, or limited disruption. There shall be no entitlement to a refund for a partially used month. Free periods have no payable value. No statutory consumer cooling-off period applies to business clients.

Article 23 - Correction and refund TablePlay shall correct or refund in the event of demonstrable double collection, debit without contractual basis, early termination by TablePlay without any breach by the Client, written ex gratia concession, or a mandatory statutory obligation. Requests must be submitted with reasons within thirty days. Refunds shall in principle be made via the original payment method. External transaction, currency, and bank charges need not be refunded. Set-off against due and payable claims is permitted.

Article 24 - Disruptions In the absence of an SLA, disruptions do not automatically give rise to a right to compensation. In the event of a prolonged disruption attributable to TablePlay as a result of which the paid Service was practically unusable for a substantial part of the period, TablePlay may, on reasonable grounds, grant a service credit, extension, or proportionate refund.

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Part VII - Acceptable Use Policy Article 25 - Permitted use The Service may only be used for lawful interactive games, restaurant experience, temporary scores, promotions, and supported business purposes. The Client shall supervise proper use by staff and Guests.

Article 26 - Prohibited use • Unlawful, fraudulent, deceptive, or harmful use. • Circumventing security, access limits, usage limits, or technical controls. • Unauthorised access to Accounts, data, APIs, or infrastructure. • Distribution of malware, harmful scripts, denial-of-service, scraping, or unauthorised bots. • Manipulation of scores, results, coupons, games, or rankings. • Exploiting vulnerabilities outside the Responsible Disclosure policy. • Decompiling, reverse-engineering, or reconstructing, except where mandatory law permits. • Structural copying of games, questions, translations, databases, or design. • Selling, renting, sublicensing, or transferring Account or QR access without permission. • Use of discriminatory, offensive, threatening, sexual, defamatory, or otherwise inappropriate nicknames or content. • Requiring children or other Guests to use real names or sensitive data. • Individual profiling or direct marketing based on Game Data without a valid legal basis. • Infringement of privacy, copyrights, trademarks, or other rights. • Games of chance, betting, paid lotteries, or cash prizes without permission and statutory compliance. • Misleading promotions or suggesting a non-existent collaboration with TablePlay. • Use in violation of sanctions, export rules, or trade restrictions.

Artikel 27 - Moderation and enforcement In the event of suspected misuse, TablePlay may remove content or nicknames, invalidate scores, terminate sessions, block QR codes, restrict or suspend Accounts, secure evidence and inform competent authorities where necessary. TablePlay is not required to review all content in advance. The Customer shall indemnify TablePlay against claims arising from unlawful use falling under the Customer's responsibility.

Part VIII - Coupons and restaurant promotions Article 28 - Role of TablePlay TablePlay may provide technical functions with which restaurants display coupons, discounts, products, drinks, desserts or other benefits. Unless stated otherwise, the Customer is the provider and TablePlay is merely the technical facilitator. A coupon offered by the restaurant does not give rise to a purchase or promotional agreement between TablePlay and the Guest.

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Article 29 - Responsibility of the restaurant The Customer is fully responsible for content, availability, terms, duration, price information, taxes, performance, redemption and compliance with consumer, advertising, alcohol, food, gaming and other local legislation. For each promotion, the provider, validity, Location, redemption conditions, minimum purchase, exclusions, maximum and combinability shall be stated where relevant. Promotions may not be misleading, discriminatory, unworkable or offered as a game of chance without the required licence.

Article 30 - Standard coupon conditions Unless stated otherwise, a coupon may be redeemed once, is valid only at the issuing Location, is not commercially transferable, is not redeemable for cash, carries no change or remaining credit, is not combinable, is valid until the stated date and is subject to reasonable verification. A screenshot need not be accepted as evidence where a unique or dynamic code is used.

Article 31 - Technical errors TablePlay does not guarantee that every coupon will be displayed or registered without interruption. The restaurant shall handle reasonable complaints with due care. TablePlay is not liable for refusal, lack of stock, incorrect terms, product quality, tax consequences or disputes between the restaurant and the Guest.

Part IX - Intellectual property Article 32 - Rights of TablePlay All intellectual property rights in software, source code, databases, game implementations, question banks, design, interfaces, texts, translations, trademarks, documentation, reports and QR templates vest in TablePlay or its licensors. The Agreement does not transfer any rights; the Customer obtains only the limited right of use.

Article 33 - Restrictions Without permission, the Customer may not copy, publish, distribute or white-label the Service, use it for a competing product, systematically scrape it, use it for AI training, remove ownership notices or disclose confidential technical information.

Article 34 - Customer material The Customer retains rights to its own logos, names, texts and promotions and grants TablePlay a non-exclusive, worldwide, royalty-free licence to technically process and display this material for the duration of the Agreement. The Customer warrants that it holds sufficient rights and shall indemnify TablePlay against claims. Public use as a customer reference requires permission, save where permission has already been agreed.

Article 35 - Third-party trademarks and feedback Trademarks and logos of third parties remain the property of their rights holders. Mention in a quiz does not imply any cooperation or sponsorship. Rights holders may report this, with reasons, via support@tableplay.online. General feedback and suggestions may be used free of charge for improvement purposes, without any entitlement to compensation or exclusivity.

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Part X - Privacy Article 36 - Personal data TablePlay processes personal data in accordance with the Privacy Statement. The Data Processing Agreement applies to processing on behalf of the Customer. The Customer is responsible for legal bases, information provided to Guests, handling of its own requests and lawful use of Game Data. Guests may not be required to use real names, and sensitive data may not be entered without an express agreement to that effect.

Part XI - Liability Article 37 - Best-efforts obligation TablePlay shall perform the Agreement to the best of its ability. Unless otherwise agreed, this constitutes a best-efforts obligation. TablePlay does not guarantee use by Guests, an increase in turnover, error-free games or translations, immediate real-time updates or suitability for any particular purpose not communicated to it.

Article 38 - Limitation of Liability TablePlay shall be liable solely for direct damage arising as a direct consequence of an attributable failure. The total liability per calendar year is limited to the lower of the subscription fees paid in the six preceding months or €5,000. In the case of exclusively free trial or Founder use, the limit shall be €500. Indirect damage, loss of profit, loss of turnover, reputational damage, loss of customers, business interruption, loss of data, claims by Guests and consequential damage are excluded. TablePlay shall not be liable for incorrect settings, unsuitable equipment, acts of Guests, disruptions at external suppliers insofar as not legally attributable, unlawful restaurant actions, use contrary to instructions or loss of login credentials. The limitations shall not apply in the case of intent or deliberate recklessness on the part of management or insofar as exclusion is prohibited by law.

Article 39 - Notification and Mitigation of Damage The Client shall notify a possible damage claim as soon as possible and no later than within thirty days after reasonable discovery, shall provide sufficient information and shall take reasonable measures to mitigate damage.

Part XII - Force Majeure Article 40 - Force Majeure TablePlay shall not be obliged to perform in circumstances beyond its reasonable control, including internet, telecom, cloud or power outages, cyberattacks, government measures, war, terrorism, natural disasters, epidemics, strikes, supplier failures, sanctions and unforeseen statutory prohibitions. Obligations shall be suspended. After sixty days of continuing force majeure, either party may terminate the part not yet performed without compensation for damage. Services already rendered shall remain payable.

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Part XIII - Complaints Procedure Article 41 - Submission of Complaints Complaints regarding service provision, invoicing, coupons, privacy or accessibility shall be submitted via support@tableplay.online with name, company name, Account e-mail address, clear description, relevant dates or invoice numbers, desired resolution and supporting evidence. Invoice complaints should preferably be submitted within fourteen days; other complaints within a reasonable time.

Article 42 - Handling and Escalation TablePlay shall in principle confirm receipt within five business days and shall aim to provide a substantive response within thirty days. Additional information may be requested. A complaint shall not automatically suspend payment. Complaints regarding prices or coupons offered by a restaurant shall primarily be handled by the restaurant. Privacy and security reports shall follow the specific policy documents. Following an unsatisfactory outcome, an internal review may be requested. The parties shall first attempt to resolve the matter amicably, without loss of access to the courts or a regulatory authority.

Part XIV - Confidentiality Article 43 - Confidential Information The parties shall keep confidential any information designated as confidential or which is reasonably understood to be confidential. They shall use such information solely for the performance of the Agreement. This obligation shall not apply to information that is lawfully in the public domain, independently developed, lawfully obtained from third parties, or required by law to be disclosed. In the event of mandatory disclosure, the other party shall, to the extent permitted, be informed in advance.

Part XV - Amendments Article 44 - Amendment of Terms and Service TablePlay may amend the terms and conditions and the Service. Material amendments shall in principle be announced thirty days in advance. Amendments may take effect immediately in the case of legislation, security, abuse prevention, supplier requirements or correction of evident errors. If an amendment materially adversely affects the paid core performance, the Client may terminate before the effective date. Continued use after the effective date shall, insofar as legally permitted, constitute acceptance.

Part XVI - Final Provisions Article 45 - Assignment, Severability and Waiver The Client may not assign the Agreement without consent. TablePlay may assign the Agreement to a group company or legal successor in the event of reorganisation, merger, sale or transfer of the Service. If a provision is invalid, the remaining provisions shall remain in force and the provision shall be replaced by a valid provision that approximates the purpose and intent thereof. Failure to immediately exercise a right shall not constitute a waiver.

Article 46 - Governing Law, Jurisdiction and Language The Agreement shall be governed by Dutch law and the application of the Vienna Sales Convention is excluded.

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Disputes shall be submitted to the competent court in the district of TablePlay's registered office, unless mandatory law provides otherwise. The parties shall first attempt to reach an amicable resolution. The Dutch text shall be authoritative. Translations are provided for ease of use.

Article 47 - Contact TablePlay by Jimani - Jimani B.V. - Albert Plesmanweg 122 - 4462 GC Goes - The Netherlands - Trade Register No. 91644453 - VAT NL865722729B01 - support@tableplay.online.

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