QR games on the table: how exactly does it work?
Games via a QR code sound like something that requires a project: equipment, installation, briefing the staff. In practice, it's a card on the table and nothing else. This explanation walks through the entire chain, so you know exactly what you're saying yes to.
Step by step
- Every table gets its own QR code. It's unique per table, so the system knows which table someone is sitting at.
- A guest scans it with their own phone's camera. Nothing needs to be installed; it opens in the browser.
- They enter a nickname. No account, no email address, no password.
- They choose how to play: alone, together with their own table, or against another table in the venue.
- They choose a game and start. A round takes two to five minutes.
That's it. There's no moment at which your staff needs to do anything.
What you need to arrange yourself
One-time: print or have the QR codes printed and place them on the table. After that, you choose in the customer portal which games you want switched on. Turn a game off, and it disappears from all tables immediately.
There's no equipment, no installation and no training. The only physical action is placing a card on the table.
What if the wifi is poor?
This is the question asked most often, and rightly so: many venues have a basement, a terrace or a back room with poor reception. Guests play on their own mobile connection, so your wifi isn't needed. The games are deliberately built to be lightweight, precisely for places where reception isn't great.
So do guests spend the whole evening on their phone?
That depends entirely on the length and format. A round of two to five minutes fills the gap between ordering and serving and then stops. And two of the three play formats are specifically built so people aren't sitting apart: together on one phone, or a whole table against another table. That produces noise and laughter, not silence.
What happens with data
Guests don't have an account and only enter a nickname. No names, email addresses or phone numbers of your guests are stored. What is stored, and why, is set out in the privacy statement.
The three play formats, and when you'd want which
Playing solo
One guest, one phone. Suitable for the gap between ordering and serving, and for the guest sitting alone. Puzzles, memory games and reaction tests fall under this.
Together on one phone
The whole table joins in, taking turns on the same device. This is the format that least matches the objection people have about phones: there's one phone on the table and everyone watches together. Works well for families and groups.
Against another table
Two or more tables compete against each other, with a live-updating scoreboard. This is the format that creates noise in the venue, and one that venues choose when they want atmosphere on a quiet evening.
You decide yourself which games are switched on, so you also decide which formats your guests get to see.
What you see from it
- How many games have been played, per day, week, month and year.
- Which games are played most and how long is spent per game.
- How many different guests took part.
- How many reviews and order requests came out of it.
This way you'll know within two weeks whether it resonates with your guests, instead of having to guess.
The questions everyone asks before getting started
Do my tables need to look different?
No. The QR code can go on a standing card, on a sticker, or be printed directly onto a menu or coaster. You choose how it looks; you set the size and layout in the customer portal.
What if a guest scans the QR code from another table?
Then they'll play from that table instead. This is rarely a problem, and with table-versus-table it's actually the point. If you're worried about confusion, you can turn off that format.
Does it work on older phones?
Everything runs in the browser and nothing is installed, so the only requirement is a phone with a modern browser. In practice that means almost any device from the past six years.
Can I see which table is playing what?
You'll see the number of games, the games played, and playing duration. You won't see who's playing: guests don't have an account and only enter a nickname.
What happens if the system goes down?
Then a guest will see a short maintenance message telling them to try again in a few minutes. Nothing happens to your table, your menu, or your till, as those are completely separate.
What it costs
The price depends on the number of tables and can be cancelled monthly. The overview is available at the pricing page; all games are listed on a dedicated page.
Do guests need an app?
No. They scan the QR code on the table and play directly in their own phone's browser. Nothing gets installed.
Does it work if my wifi is bad?
Yes. Guests play on their own mobile connection, so your wifi isn't needed. The games are built to be lightweight, specifically for basements and outdoor terraces.
How long does a game take?
Two to five minutes. That's intentionally short: the gap between ordering and serving is the time that needs filling.
Does it create extra work for my staff?
No. There's nothing to set up, hand out or tidy away. The QR code sits on the table and the guest does the rest.
Can I turn games off?
Yes. In the customer portal you can turn individual games on or off, and it takes effect immediately across all tables.
Is data on my guests stored?
Guests don't have an account and only enter a nickname. Names, email addresses and phone numbers aren't stored.
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